Security Officer Training
We specialize in training aimed at developing and improving the essential interactive skills necessary to defuse challenging security situations.
Price: $950 per attendee
4 Full Days (8:00 am to 4:00 pm daily)
IMPORTANT:
Our workshops are regularly scheduled events held in large cities around the U.S., as well as on-site workshops upon request. Security Officer Training On-Site Workshops start at $13,800.00 and allow up to 15 participants (additional participants for additional fee).
Workshop Description
Finally, a practical training service that gives you "hands-on" practice while you learn trade skills.
Workshop includes:
Part 1
This workshop section's agenda has been structured to include important topics that will assist Security Officers and Management to perform their jobs at optimum levels. Participants will learn how to develop and improve the interactive skills needed to defuse difficult security situations, (i.e. escalating negative situations; suspicious and unruly people; upset and innocent bystanders.)
Part 2
This training session has been structured to assist Security Officers and Management to perform their jobs at optimum levels. The workshop will focus on participants learning how to develop and improve their interactive cognitive forensic interviewing and writing skills. Security Officers and Security Managers are either called to an incident, or through no fault of their own, they become part of the incident before they can use their skills to prevent or defuse a crisis situation (i.e. handling suspicious or unruly people or working with upset and innocent bystanders.). What officers observe and experience with such incidents requires a written report. When there is an injury or a criminal act involved, the written report will be used in court and will require the security officer or manager to testify. Knowing how to present your report for testimony is a critical part of being a security professional.
Part 3
This workshop’s agenda has been structured to include important topics that will assist Security Officers and Management to prepare for potential Active Shooter and many other potential emergency situations (i.e. Intruders, Suspicious Packages, Weapons, Disturbances, Suicide & Medical Issues).
There will be several templates used during this training that will be made available to everyone attending the training. The workshop leader has developed these templates which have been approved as a National Model for all schools. This will be an interactive workshop with hands-on activities, plan preparation, team development & other activities.
To enhance the learning experience, each participant will receive detailed handouts and templates to use during the training, which will be theirs to keep for future reference. TSA certificates will be presented to everyone who attends.
To enhance the learning experience, each participant will receive a detailed security workbook to use during the training, which will be theirs to keep for future reference. TSA certificates will be presented to everyone who attends.
Agenda
Part 1:
1. Importance of a Good Security Program
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Overview – Focus; Prevention; Protection; Reporting; Responding
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Mission Statement – The purpose of a Security Program to an organization
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Respect – For Self and Others; Code of Ethics
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Teamwork – Friend vs. Foe
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Keys to Success – Training; Education; Principles; Procedures; Integrity
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Risks – No time for second chances!
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Getting it Right – Attitude; Image; Behavior
2. Tools of the Trade
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Types of Security Systems – On line or PC-based
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Equipment & Technology – Uniforms; Insignia; Videos; Peripheral controls; Alarms; Wireless Surveillance; Guards & Patrols; Vehicles; Planning & Investigations; Weapons; Public Resources; Communication Equipment; Systems & Procedures; Physical & Electronic Security; CCTV; real-time monitoring; and various software
3. Surveillance Videos
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Avoiding visual overload – Focusing on what is relevant
4. Interacting
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Doing it the Right Way – With Employees; The Public; Law Enforcement
5. Limitations
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Expecting the Unexpected Developing and nurturing personal instincts
6. Body Language
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Recognizing the Message – How to read a person’s body language
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Sending a Message – Tone of voice; Gesturing; Precluding force
7. Self-Protection and Helping Others
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Take-down techniques – Using sprays, batons, and cuffs
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Rendering first aid and CPR when necessary – New CPR guidelines; Using AEDs
8. Security Protocols
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Alert
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Aggressive
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Cautious
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Diligent
9. Interior And Exterior Tactics
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Preventing criminal activity vs. Discovering it in progress – The odds using pro-activity
10. Tactics
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Public Disorders – Protests; Rallies
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Natural Disasters – Responding; Training; Teamwork
11. Interactive Activities
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Security Situations – Case studies; Hands-on interactive security activities
12. Incident Reports
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Writing Reports Effectively and Accurately
13. Security and the Law
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An Overview
14. Special Considerations For Hospital & Casino Security
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Being an Ambassador
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Protection of Families
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Minimizing Theft
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Risk Management
Part 2:
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Importance of An Effective & Efficient Security Program
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Crisis Prevention Institute Techniques & Procedures
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Interviewing Techniques For The Security Professional
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Getting the right information
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Processing the information as possible physical evidence / information
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Using psychological tools & cognitive skills
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Documenting complete, accurate, & timely reports-Hazard Assessment Form
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Using the team approach as a hands-on process
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Surveillance Videos
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Surveillance Videos
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Using surveillance videos as part of your report-Maps for Cameras
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Securing the video monitoring station or recording device
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Importance of understanding the chain of evidence
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Legal considerations
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Security Prevention, Protection, & Proper Response Prevention
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Prevention – what it means
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How to accomplish prevention – step-by-step process
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Protection (Hard & Soft)
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Security protection protocols – use of force continuum
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Rules of engagement – understanding the authority to protect, and under what circumstances, and while using which specific self-defense measures
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- Proper Response
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Written procedures
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Staff training – key personnel
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Authority to respond
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- Seven Signs of Criminal Terrorism
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Surveillance
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Elicitation
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Tests of security
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Acquiring supplies
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Suspicious persons who seem out of place
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Dry runs
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Deploying assets
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- New Security Protocols for Anticipating, Recognizing, and Taking Action...How to Improve Being:
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Alert
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Aggressive
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Cautious
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Diligent
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- Interactive Activities Throughout the Workshop
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Security Situations – case studies, hands-on interactive security activities & writing reports
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Confronting an opposing counsel is a psychologically & emotionally trying experience for anyone. Security officers are especially vulnerable because of the physical uncertainty of a situation, as well as the expectation of opposing counsel to utilize aggressive tactics to impeach their testimony. During this portion of the workshop participants will engage in role-playing rehearsal for court proceedings which will include the following: Deposition, Discovery, Questioning, Direct Examination, Cross-examination, Judge, Jury, Emotionalism, Hearsay Rule, Legal intimidation tactics, Work Product Privilege, Summation, & Decision.
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Part 3:
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Picking a Crisis Team
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Crisis Leadership -Roles and Responsibilitie
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Integrated Staff Training
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School Security – Planning, Equipment, Maps and Cameras, Disaster Kits
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Full Template of Emergency Operations Plan
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Flip Chart (All Hazards, Man Made or Natural) Quick Reference Template
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Coop Plan (Continuity of Operations) For Recovery-Template
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Communications Plan – Crisis Team, Staff, Responders, Community and Interagency Contacts
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Prevention, Intervention, Response and Recovery
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Threat Assessment – Outside and Inside-Practice and Response. Includes: Suspicious Packages-Bomb Threat, Intruder, Active Threat-Shooter, Lockdowns, Shelter in Place, Weapons, Disturbances
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Hazardous identification and Response (Team Approach)
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Documentation, of Incidents, Reports and Incident Briefing
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Setting up ICS Command in the School
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Roster for the Command Center
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Response Procedures for Incidents All Hazards (Practice Drills)
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Evaluation
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Other Incidents-Flu, Medical, Assault, Suicide
Certificates provided for all workshop completions.
Minimum Enrollment Policy and Disclaimer
A minimum number of participants must be signed up in order to run any workshop (typically 15).
If minimum enrollment is not met, Training Services Association retains the right to cancel the workshop. If this happens, all enrollees will receive a 100% refund.