Security Officer Training: Part 1

To REGISTER for this workshop, select the date and location in the box below.

This TSA training workshop is designed for:

Security Officers
Security Officer Supervisors
Security Officers and Crew Leaders
Law Enforcement personnel
Maintenance or other staff who may sometimes have to assist with security

This workshop’s agenda has been structured to include important topics that will assist Security Officers and Management to perform their jobs at optimum levels. Participants will learn how to develop and improve the interactive skills needed to defuse difficult security situations, (i.e. escalating negative situations; suspicious and unruly people; upset and innocent bystanders.)

To enhance the learning experience, each participant will receive a detailed security workbook to use during the training, which will be theirs to keep for future reference. TSA certificates will be presented to everyone who attends.

Agenda

FIRST and SECOND DAYS: 9:00 am – 4:00 pm

THIRD DAY: 9:00 am – noon

1. Importance of a Good Security Program

Overview – Focus; Prevention; Protection; Reporting; Responding
Mission Statement – The purpose of a Security Program to an organization
Respect – For Self and Others; Code of Ethics
Teamwork – Friend vs. Foe
Keys to Success – Training; Education; Principles; Procedures; Integrity
Risks – No time for second chances!
Getting it Right – Attitude; Image; Behavior

2. Tools of the Trade

Types of Security Systems – On line or PC-based
Equipment & Technology – Uniforms; Insignia; Videos; Peripheral controls; Alarms; Wireless Surveillance; Guards & Patrols; Vehicles; Planning & Investigations; Weapons; Public Resources; Communication Equipment; Systems & Procedures; Physical & Electronic Security; CCTV; real-time monitoring; and various software

3. Surveillance Videos

Avoiding visual overload – Focusing on what is relevant

4. Interacting

Doing it the Right Way – With Employees; The Public; Law Enforcement

5. Limitations

Expecting the Unexpected Developing and nurturing personal instincts

6. Body Language

Recognizing the Message – How to read a person’s body language
Sending a Message – Tone of voice; Gesturing; Precluding force

7. Self-Protection and Helping Others

Take-down techniques – Using sprays, batons, and cuffs
Rendering first aid and CPR when necessary – New CPR guidelines; Using AEDs

8. Security Protocols

Alert
Aggressive
Cautious
Diligent

9. Interior And Exterior Tactics

Preventing criminal activity vs. Discovering it in progress – The odds using pro-activity

10. Tactics

Public Disorders – Protests; Rallies
Natural Disasters – Responding; Training; Teamwork

11. Interactive Activities

Security Situations – Case studies; Hands-on interactive security activities

12. Incident Reports

Writing Reports Effectively and Accurately

13. Security and the Law

An Overview

14. Special Considerations For Hospital & Casino Security

Being an Ambassador
Protection of Families
Minimizing Theft
Risk Management

To REGISTER for this workshop, select the date and location in the box below.

PLEASE NOTE: Each workshop needs to be registered for individually OR you can make a note in the comments section of the registration form that you plan to attend BOTH Part 1 and Part 2. If you do this, you do not have to fill in the registration form again for Part 2.