This  TSA  workshop  is  designed  for:

  • Maintenance Administrative Support Staff
  • Facility Clerks
  • Anyone who works in a maintenance or custodial office 

This training workshop is Part 2 in a [two-part] series related to Maintenance Administration. The workshop was designed to help Facility Clerks and Maintenance Administrative staff to operate in organized, efficient, and motivated Maintenance Department offices.  Workshop participants will gain a more in-depth level of knowledge in this Part 2 of the series on the following topics:

  • How the computer & software programs make jobs easier
  • Work order management
  • Office paperwork & procedures / improving filing systems
  • Purchasing & inventory control
  • Scheduling & supervision
  • Promoting teamwork / dealing with difficult co-workers
  • Saving time on the job
  • Reducing stress 

TSA certificates will be presented to everyone who attends this training.


First Day, 1:00 pm – 4:30 pm
Second Day, 8:00 am – 4:30 pm 

Major topics that will be covered during this training:

  1. Using computer software programs to make the job easier
  2. Using Microsoft Word, Excel, and Access to assist you in record keeping
  3. Work order systems – manual and computerized software to help you
  4. A follow-up system to make sure that work orders are done satisfactorily
  5. Work order management (too much / not enough time / help), staff & budget constraints, prioritizing the different types of maintenance
  6. Creating and maintaining correspondence records, statistical reports
  7. Preparing and processing purchase orders, invoices, requisitions, payment requests, travel requests, etc.
  8. Keeping and tracking overtime, leave time, equipment, purchases
  9. Maintaining staff records related to sick and vacation leave
  10. Tips for creating various types of correspondence
  11. Tips for scheduling work
  12. Understanding and monitoring radio systems
  13. Creating or improving a maintenance office filing system
  14. Developing a Ateamwork spirit@ in the department
  15. Some general supervision tips
  16. Effectively interacting with difficult co-workers
  17. Purchasing tips and dealing with vendors
  18. Inventory control and managing parts, supplies and equipment
  19. Time-saving tips to assist clerks in accomplishing more each day
  20. Reducing job stress, burnout, and job apathy
  21. ROUND TABLE discussion about common maintenance office problems

This workshop is not currently scheduled for this year.  If you would like to have more information about holding this workshop in your area, please CONTACT US.  Be sure to tell us in the message section which workshop(s) you are interested in.