This TSA training workshop is designed for:

  • Security Officers
  • Security Officer Supervisors
  • Security Officers and Crew Leaders
  • Law Enforcement personnel
  • Maintenance or other staff who may sometimes have to assist with security

This training session has been structured to assist Security Officers and Management to perform their jobs at optimum levels. The workshop will focus on participants learning how to develop and improve their interactive cognitive forensic interviewing and writing skills.  Security Officers and Security Managers are either called to an incident, or through no fault of their own, they become part of the incident before they can use their skills to prevent or defuse a crisis situation (i.e. handling suspicious or unruly people or working with upset and innocent bystanders.).  What officers observe and experience with such incidents requires a written report.  When there is an injury or a criminal act involved, the written report will be used in court and will require the security officer or manager to testify.  Knowing how to present your report for testimony is a critical part of being a security professional.

To enhance the learning experience, each participant will receive a workbook to use during the workshop which will be theirs to keep for future reference. TSA certificates will be presented to everyone who attends.


First Day:  1:00 pm – 4:00 pm

Second & Third Days:  9:00 am – 4:00 pm

1.   Importance Of An Effective & Efficient Security  Program

2.   Crisis Prevention Institute Techniques & Procedures

3.  Interviewing Techniques For The Security Professional

a. Getting the right information-Standard Operation Procedures

b. Processing the information as possible physical evidence / information

c. Using psychological tools & cognitive skills

d. Documenting complete, accurate, & timely reports-Hazard Assessment Form

e. Using the team approach as a hands-on process-Roster for Command

 4.   Surveillance Videos

a. Using surveillance videos as part of your report-Maps for Cameras

b. Securing the video monitoring station or recording device

c. Importance of understanding the chain of evidence-Secure Scene

d. Legal considerations

5.   Security Prevention, Protection, & Proper Response Prevention

a. Prevention – what it means-Keep your Self Safe

b. How to accomplish prevention – step-by-step process

6.   Protection  (Hard & Soft) Hands on practice

a.  Definitions of Hard & Soft Protection – examples of each

b.  Security protection protocols – use of force continuum

c.  Rules of engagement – understanding the authority to protect, and under what circumstances, and while using which specific self-defense measures

 7.  Proper Response-Emergency Operations Plan-Template

a.  Written procedures- From threat assessment to final briefing

b.  Staff training – suspicious packages, weapons, trafficking, civil disturbance, active threat, securing the scene, drug deal, abduction, critical incident, death

c.  Authority to respond

 8.   Seven Signs Of Criminal Terrorism

a. Surveillance

b. Elicitation

c. Tests of security

d. Acquiring supplies

e. Suspicious persons who seem out of place

f. Dry runs

g. Deploying assets

9.  New Security Protocols For Anticipating, Recognizing, & Taking Action… How To Improve Being: -Full Flip Chart for practice-All Hazard

a. Alert

b. Aggressive

c. Cautious

d. Diligent

  1. Active Threat –Shooter-Training And Hands On Drill How To Prevent And Prepare For Shooter

a. Define shooter- Set up Response- Identify Codes- Communication
b. Take Action- Options- Evacuate, Lockdown, Take out shooter
c. Recognize Workplace Hazards-Security Mistakes
d. Actions When Responders Arrive-Practice
e. Your Job as a Security Officer-Before, During And After

11. Interactive Activities Throughout The Workshop-Hands On

a. Security Situations – Case studies, Activities-Testifying in Court
b. Role-playing rehearsal for court proceedings which will include the following:
Deposition, Discovery, Questioning, Direct Examination, Cross-examination,
Judge, Jury, Emotionalism, Hearsay Rule, Legal intimidation tactics, Work
Product Privilege, Summation, & Decision.

To REGISTER for this workshop, select the date and location in the box below.

PLEASE NOTE: Each workshop needs to be registered for individually OR you can make a note in the comments section of the registration form that you plan to attend BOTH Part 1 and Part 2. If you do this, you do not have to fill in the registration form again for Part 2.

For information on the companion workshop: Security Officer Training:  Part 1