This TSA training workshop is designed for:

  • Security Officers
  • Security Officer Supervisors
  • Security Officers and Crew Leaders
  • Law Enforcement personnel
  • Maintenance or other staff who may sometimes have to assist with security

This training session has been structured to assist Security Officers and Management to perform their jobs at optimum levels. The workshop will focus on participants learning how to develop and improve their interactive cognitive forensic interviewing and writing skills.  Security Officers and Security Managers are either called to an incident, or through no fault of their own, they become part of the incident before they can use their skills to prevent or defuse a crisis situation (i.e. handling suspicious or unruly people or working with upset and innocent bystanders.).  What officers observe and experience with such incidents requires a written report.  When there is an injury or a criminal act involved, the written report will be used in court and will require the security officer or manager to testify.  Knowing how to present your report for testimony is a critical part of being a security professional.

To enhance the learning experience, each participant will receive a workbook to use during the workshop which will be theirs to keep for future reference. TSA certificates will be presented to everyone who attends.

Agenda

First Day:  1:00 pm – 4:00 pm

Second & Third Days:  9:00 am – 4:00 pm

1.   Importance of An Effective & Efficient Security  Program

2.   Crisis Prevention Institute Techniques & Procedures

3.  Interviewing Techniques For The Security Professional

  • Getting the right information
  • Processing the information as possible physical evidence / information
  • Using psychological tools & cognitive skills
  • Documenting complete, accurate, & timely reports-Hazard Assessment Form
  • Using the team approach as a hands-on process

4.   Surveillance Videos

  • Using surveillance videos as part of your report-Maps for Cameras
  • Securing the video monitoring station or recording device
  • Importance of understanding the chain of evidence
  • Legal considerations

5.   Security Prevention, Protection, & Proper Response Prevention

  • Prevention – what it means
  • How to accomplish prevention – step-by-step process

6.   Protection  (Hard & Soft)

  • Definitions of Hard & Soft Protection – examples of each
  • Security protection protocols – use of force continuum
  • Rules of engagement – understanding the authority to protect, and under what circumstances, and while using which specific self-defense measures

7.  Proper Response

  • Written procedures
  • Staff training – key personnel
  • Authority to respond

8.   Seven Signs Of Criminal Terrorism

  • Surveillance
  • Elicitation
  • Tests of security
  •  Acquiring supplies
  • Suspicious persons who seem out of place
  • Dry runs
  • Deploying assets

9.  New Security Protocols For Anticipating, Recognizing, & Taking Action… How To Improve Being:

  • Alert
  • Aggressive
  • Cautious
  • Diligent

10. Interactive Activities Throughout The Workshop

  • Security Situations – case studies, hands-on interactive security activities & writing reports
  • Confronting an opposing counsel is a psychologically & emotionally trying experience for anyone. Security officers are especially vulnerable because of the physical uncertainty of a situation, as well as the expectation of opposing counsel to utilize aggressive tactics to impeach their testimony. During this portion of the workshop participants will engage in role-playing rehearsal for court proceedings which will include the following: Deposition, Discovery,Questioning, Direct Examination, Cross-examination, Judge, Jury, Emotionalism, Hearsay Rule, Legal intimidation tactics, Work Product Privilege, Summation, & Decision.

To REGISTER for this workshop, select the date and location in the box below.

PLEASE NOTE: Each workshop needs to be registered for individually OR you can make a note in the comments section of the registration form that you plan to attend BOTH Part 1 and Part 2. If you do this, you do not have to fill in the registration form again for Part 2.

Security Officer Training: Part 2 - April 10 - April 12
Phoenix, AZ

For information on the companion workshop: Security Officer Training:  Part 1