This  TSA  workshop  is  designed  for:

  • Agency Supervisors and Administrators
  • Security Officer Supervisors
  • Security Officers
  • Law Enforcement Personnel 

The agenda for this workshop has been structured to include a variety of topics that will assist Agency Directors, Security Supervisors, and other personnel to establish, monitor, and modify their security programs. Workshop participants will learn about important new trends, procedures, and available programs within the Security Field, with additional emphasis on the hiring and supervising of security staff, as well as legal considerations. A variety of equipment and uniforms also will be covered during the workshop. Examples of real-life security dilemmas will be shared with in-depth discussions about how best they should be handled.

This workshop offers participants a chance to learn from the best. Our knowledgeable workshop leader, Jose Ortiz, has had more than thirty years of law enforcement and security management experience, and he is a Certified Protection Professional through the American Society for Industrial Security (ASIS.)  Mr. Ortiz owns and operates a private security company, and he is currently the Director of Security and Loss Prevention for a multi-state development corporation.

To enhance the learning experience, workshop participants will receive a detailed security administration workbook to use during the training, which will be theirs to keep for future reference.  TSA certificates will be presented to everyone who attends.


FIRST Day:  9:00 am – 4:30 pm

SECOND Day:  9:00 am – 3:00 pm 

  1. Leadership: The challenge within the Security profession
  2. Characteristics of a successful leader
  3. Evaluating your security programs & procedures for changes & upgrades
  4. Security programs & procedures
  5. Types of video & audio surveillance equipment
  6. Trends in the Security Industry:  Biometrics; face LNS Scan recognition; two-way video/audio access control; patrol & communication; more
  7. Choosing the most effective combination of security programs & procedures
  8. Hiring the best people
  9. Managing people to achieve agency goals & protocols
  10. Real-life examples about what can go wrong in security situations; how to properly handle them
  11. Walking a thin line: Protecting your agency while interacting appropriately with staff, customers, & the general public
  12. The legal ramifications of security enforcement, & of not dealing with the media correctly
  13. Security rules & regulations: Understanding them & applying them consistently
  14. Personal protective equipment available for security personnel
  15. Image: The importance of uniforms (hard or soft)
  16. Setting goals & standards for training security officers: Report writing; patrolling; communications; enforcing security rules; legal considerations; interactions with the public to ensure that rules are being followed
  17. Tips for contracting out & monitoring outside security services
  18. New Times / New Crimes: The need for specially trained officers who can mitigate threat levels by observing, thinking, responding, & reporting
  19. The Budgeting Process
  20. Roundtable discussions throughout the workshop to share information & to network and ask questions of the instructor

If you would like to have more information about holding this workshop in your area, please CONTACT US.  Be sure to tell us in the message section which workshop(s) you are interested in.