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          Training Services Association                     

              W O R K S H O P   D E S C R I P T I O N S

 

FOR DATES & LOCATIONS OF OUR SCHEDULED WORKSHOPS... Scroll through the following workshop descriptions and click any of the highlighted 2012 Training Schedules. 

PLEASE NOTE...  Our training seminars are open to Private Industry and Government agencies, and they also can be provided for individual facilities ON SITE. 

 

TO FIND OUT ABOUT ON SITE TRAINING FOR YOUR ORGANIZATION

CONTACT:  Bill Cogley, TSA Director     PHONE:  520.297.3868     FAX:  520.297.2322     EMAIL:  tsa@trainingservicesassoc.com

 

 

"Hands-on" Building Maintenance & Home Repair: PART 1

THIS TSA WORKSHOP IS DESIGNED FOR:

  • Housing counselors who need basic information for advising resident

  • Entry Level Maintenance Personnel

  • Custodians and Grounds Keepers

  • Maintenance staff who want to round out their maintenance knowledge

            This workshop highlights common, basic maintenance techniques for trouble-shooting, making adjustments, testing for problems, making repairs, and doing replacements.  Many of the problems that are found in Facility Maintenance will be addressed, including the maintenance of ELECTRICAL, PLUMBING, WINDOWS, DOORS, SIDING, CUSTODIAL, PAINTING, DRYWALL, & CARPENTRY.

            There will be numerous “hands-on” workstations available throughout the workshop to give participants plenty of opportunities to personally perform the building maintenance and home repair topics covered during the workshop.

            Workshop participants will be taken step-by-step through the maintenance procedures listed on the agenda by our skilled workshop leader, who has had many years of experience working in the field of Building and Housing Maintenance, and who is known for making learning new skills easy and fun.  TSA certificates will be presented to everyone who attends.      

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Building Maintenance & Home Repair: PART 2

THIS TSA WORKSHOP IS DESIGNED FOR:

  • Housing counselors who need basic information for advising residents

  • Entry Level Maintenance Personnel

  • Custodians and Grounds Keepers

  • Maintenance staff who want to round out their maintenance knowledge

            This workshop highlights the most common, basic maintenance techniques for trouble-shooting, making adjustments, testing for problems, making repairs, and doing replacements.  Many of the problems that are found in Facility Maintenance will be addressed, including the maintenance of LANDSCAPING, CARPENTRY, FLOORING, ROOFING, HVAC, ELECTRICAL, & PLUMBING.

            There will be numerous “hands-on” workstations available throughout the workshop to give participants plenty of opportunities to personally perform the building maintenance and home repair topics covered during the workshop.

            Workshop participants will be taken step-by-step through the maintenance procedures listed on the agenda by our skilled workshop leader, who has had many years of experience working in the field of Building and Housing Maintenance, and who makes learning new skills easy and fun.  TSA certificates will be presented to everyone who attends.    

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Carpentry for Building Maintenance

 THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who would like to learn the basic skills of carpentry to assist them with their work in facility maintenance

The Carpentry Trade is one of the oldest trades known to mankind.  Today, there are more tools, techniques, and equipment available for carpentry work than in any other trade.  To do Carpentry tasks on the job, it is important to start with a solid, basic knowledge of carpentry techniques, tools, and the safety precautions required so that no one becomes injured.   

         This workshop was developed at the request of Maintenance Departments around the country that want to give their employees a basic working knowledge of Carpentry. Participants at this training session will learn "hands-on" how to properly use the most common tools in the carpentry trade. While working in small groups, they will learn firsthand the carpentry skills on the agenda under the supervision of the workshop leader, who will take them, step-by-step, from the beginning of their assigned projects to their successful completions. The skills they learn at the workshop can be applied to doing unit turnovers and processing work orders.  For the carpentry tasks that [cannot] be done “hands-on” during the workshop, demonstrations will be used to cover the topics.

         Each participant will receive a detailed workbook that explains the basics of carpentry, which will be theirs to keep for reference later on the job. This informative "hands-on" workshop will take place in a non-threatening, interactive group setting that will be a lot of fun for everyone. TSA certificates will be presented to all those who attend.

PLEASE NOTE:  This workshop fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for  previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Introduction to Carpentry

   ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who would like to learn the basic skills of carpentry to assist them with their work in facility maintenance

The Carpentry Trade is one of the oldest trades known to mankind. Today, there are more tools, techniques, and equipment available for carpentry work than in any other trade. From doing repairs, to building furniture, to building houses. . . The Carpentry Trade is so vast it could take a lifetime to study. Whether you want to develop skills in one of the specialized areas of Carpentry, or you are expected to do Carpentry tasks on the job, it is important to start with a solid, basic knowledge of carpentry techniques, tools, and the safety precautions required so that no one becomes injured.

This workshop was developed at the request of Maintenance Departments around the country who wanted to give their employees a basic working knowledge of Carpentry. Participants at this training session will learn "hands-on" how to properly use the most common tools in the carpentry trade. While working in small groups, they will learn firsthand the carpentry skills on the agenda under the supervision of the workshop leader, who is an experienced career carpenter.  He will take them step-by-step from the beginning of their assigned projects, to their successful completions. The skills they learn at the workshop can be applied to rehabilitating houses, doing unit turnovers, processing work orders, and remodeling houses.

Each participant will receive a detailed workbook that explains the basics of carpentry, which will be theirs to keep for reference later on the job. This informative "hands-on" workshop will take place in a non-threatening, interactive group setting that will be a lot of fun for everyone. TSA certificates will be presented to all those who attend.

PLEASE NOTE:  This workshop fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for  previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Finish Carpentry & Trim Work Training

   ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who have to install or replace various types of trim
  • Construction and maintenance staff who have to install trim in new construction or rehabilitation projects

Residential Carpentry can be separated into two types of work: ROUGH CARPENTRY, which is working with framing members, usually made of pine, and FINISH CARPENTRY, which involves working with smaller "trim" pieces that can be made of several different materials. This TSA workshop will focus on all the carpentry skills and finishing methods needed to be able to trim and finish a house. From windows and doors, to ceilings and floors, participants will learn how to measure, cut, attach, and finish trim throughout a building. Additionally, we will demonstrate how to attach several types of wallboard, including Bead Board and FRP, and the special trim pieces that are used with each material.

This workshop, like all of our "hands-on" classes, gives participants ample time to work with tools that are new to them, and to practice newly acquired skills. Though TSA "hands-on" workshops must be limited in size due to the personalized nature of the training, it is the "hands-on" approach that continually receives excellent revues from workshop participants.

The skills taught in this "Hands-on" Finish Carpentry & Trim Work training session can eventually be expanded to other specialties such as Cabinetry, Flooring, Stair Railings, Custom Furniture, and Picture Framing. All tools will be provided for both of this workshop.

This extensive "hands-on" workshop will take place in an interactive group setting that is down-to-earth, and guaranteed to be very informative and lots of fun! TSA certificates will be presented to everyone who attends this training.

PLEASE NOTE: Due to the personalized nature of this workshop, and the high demand for it, TSA must limit attendance. Please pre-register early to ensure your spot.  Also... it is recommended that people who are new to Carpentry first attend our "Intro to Carpentry" workshop during the 3 days prior to this training session, if possible.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Cabinets & Counter Tops:  Building, Installing, Repairing

     ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who would like to learn the basic skills of building, installing, & repairing cabinets & counter tops 

Agencies have a choice of either refurbishing old kitchen and bath cabinets and counter tops, or replacing them when they decide to improve their properties. In this time of tight budgets, many agencies are choosing to build or restore because it is often more cost effective since many new cabinets on the market are expensive and frequently poorly made. In addition to building or restoring kitchen and bath cabinets and counter tops, building them for laundry rooms, offices, storage rooms, garages, utility rooms, and Maintenance shops can significantly improve the function and value of a property. Knowing how to build and refurbish cabinets and counter tops is a beneficial skill for Maintenance personnel to have, both on the job and off.

Participants will learn "hands-on" how to properly use the most common tools needed for cabinet building. While working in small groups, they will learn firsthand the cabinet making techniques on the agenda. Participants will also learn how to repair cabinet doors, counter tops, and work with cabinet hardware. The workshop leader, who is an experienced career carpenter, will take participants step-by-step from the beginning of their assigned building projects to the successful completion. 

Each participant will receive a detailed workbook that explains the basics of building and repairing cabinets and counter tops, which will be theirs to keep for reference later on the job. TSA certificates will be presented to all those who attend.

Due to the personalized nature of this workshop, we must limit attendance, so please pre-register early to ensure your spot at this training session.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Concrete Work & Block Laying

   ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone who would like to learn "hands-on" tips and techniques for pouring concrete slabs and laying block walls

This is an entry level workshop for learning how to mix and order material for concrete work, how to mix mortar that is used in building block walls, and how to repair masonry walls. Stucco repairs on masonry walls will also be covered, as well as repair techniques for concrete. A digital slide presentation of most of the topics on the agenda will be followed by the "hands-on" projects of pouring slabs and building a block wall.

Participants at this TSA workshop will learn how to read foundation and slab layout plans, lay a slab & foundation, set & level forms, tie rebar & lay screening, mix & pour concrete, tamp concrete, finish the slab using a variety of tools, and the proper removal of forms. Participants will also lay out and build a cement block wall, stucco the wall, and then learn repair techniques for both masonry & stucco walls.

The workshop leader is skilled in the Building trades, and is a licensed general contractor, and a Home and Building Inspector. His down-to-earth, energetic teaching style and the individual attention he gives to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions...  Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Rough Framing & Shingle Roofing

   ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone who would like to learn how to frame and shingle buildings

TSA has had many requests to develop a rough framing workshop, which we are pleased to be offering at this time. This new "hands-on" training session covers both framing and shingle roofing.

Workshop participants will gain the knowledge, skills, and techniques so that they will understand about the importance of lumber, plan-reading, framing layout, and the correct process in putting a building together. Additionally, they will learn how to properly shingle a roof.

Each participant will receive a detailed workbook that explains how to frame a building (floors, walls ceilings, and roofs) and how to shingle a building. The workbook will be theirs to keep for reference later on the job.

The workshop leader is skilled in the Carpentry trades, and is a licensed general contractor and Home & Building Inspector. His down-to-earth, energetic teaching style, and the individual attention that he pays to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Construction: Rough Framing & Stucco Siding

   THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone who would like to learn how to frame and apply stucco siding

TSA has had many requests to develop a rough framing workshop, which we are pleased to be offering at this time. This new "hands-on" training session covers both framing and stuccoing exterior walls.

Workshop participants will gain the knowledge, skills, and techniques so that they will understand about the importance of lumber, plan-reading, framing layout, and the correct process in putting a building together. Additionally, they will learn how to properly shingle a roof.

Each participant will receive a detailed workbook that explains how to frame a building (floors, walls ceilings, and roofs) and how to stucco a wall and make repairs to it. The workbook will be theirs to keep for reference later on the job.

The workshop leader is skilled in the Carpentry trades, and is a licensed general contractor and Home & Building Inspector. His down-to-earth, energetic teaching style, and the individual attention that he pays to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Installing & Replacing Doors & Windows

   ON SITE [only]  

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone who would like to learn how to frame and shingle buildings

Installing new windows requires special skills and techniques to make sure that they are installed properly so that they are plumb, level, properly positioned, weather stripped, and insulated. Installing new doors requires specific carpentry skills so that they are hung and fit correctly related to swings, closing, and latching.

Replacing windows also takes special skills because the old windows need to be removed and new windows need to be fashioned to fit in the existing openings. Hanging replacement slab doors requires critical knowledge because the doors and/or the door jambs must be altered to make the new door fit and latch properly. Adjustments need to be made to the door jamb to make the new door fit and look good cosmetically.

Participants at this "hands-on" TSA workshop will learn how to install windows in new construction and replace existing windows. They will learn how to hang and adjust pre-hung doors, and replace doors in existing door jambs. Whether you are rehabilitating housing, performing unit turnovers, processing work orders, or remodeling a house or building, this workshop offers you firsthand skills needed to replace doors and windows. Each participant will receive a detailed workbook that explains how to install and adjust windows & doors which will be theirs to keep for reference on the job.

The workshop leader is skilled in the Carpentry trades, and is also a licensed general contractor and Home & Building Inspector. His down-to-earth, energetic teaching style and the individual attention he pays to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Installing & Repairing Flooring: Ceramic & Vinyl Tile, Sheet Vinyl... PLUS Carpeting

   THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who install and/or repair any type of flooring
  • Construction and rehabilitation staff who install flooring

Proper installation of flooring products is essential, whether it be for ceramic or vinyl tile, sheet vinyl, or carpeting.  At this "hands-on" workshop, participants will learn how to install various flooring types by actually installing them on "mock-up" floors and then learn how to make flooring repairs.  

Through this "hands-on" experience and under the direct supervision of our experienced workshop leader, participants will learn the entire job of installing all types of flooring (ceramic tile, vinyl tile, sheet vinyl, laminate wood flooring, and carpeting) beginning with surface preparation, layout, making cuts, and installation. Workshop participants will learn to make difficult tile cuts, such as circles and U-shapes, and then they will set tiles and grout the ceramic tile job. They will also repair flooring that has been damaged by replacing broken and cracked tiles, repairing cuts or damaged spots in sheet vinyl or carpeting, and learn how to solve problems when there is no matching tile available to do repairs.  

During the “hands-on” portion of the workshop, we will use a series of individual work stations where workshop participants will install the various types of flooring.  There will also be a special cutting station where workshop attendees will use the necessary tools of the trade to make normal and difficult cuts.  

This extensive "hands-on" workshop will take place in an interactive, down-to-earth group setting that is guaranteed to be beneficial (AND FUN.)  TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Installing & Repairing Flooring: Ceramic Tile, Vinyl Tile, and Sheet Vinyl

   THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who install and/or repair any type of flooring
  • Construction and rehabilitation staff who install flooring

Proper installation of flooring products is essential, whether it be for ceramic tile, vinyl tile, or sheet vinyl.  At this "hands-on" workshop, participants will learn how to install these three types of flooring types by actually installing them on "mock-up" floors and then learn how to make flooring repairs.  

Through this "hands-on" experience and under the direct supervision of our experienced workshop leader, participants will learn the entire job of installing ceramic tile, vinyl tile, and sheet vinyl beginning with surface preparation, layout, making cuts, and installation. Workshop participants will learn to make difficult tile cuts, such as circles and U-shapes, and then they will set tiles and grout the ceramic tile job. They will also repair flooring that has been damaged by replacing broken and cracked tiles, repairing cuts or damaged spots in sheet vinyl or carpeting, and learn how to solve problems when there is no matching tile available to do repairs.  

During the “hands-on” portion of the workshop, we will use a series of individual work stations where workshop participants will install the various types of flooring.  There will also be a special cutting station where workshop attendees will use the necessary tools of the trade to make normal and difficult cuts.  

This extensive "hands-on" workshop will take place in an interactive, down-to-earth group setting that is guaranteed to be beneficial (AND FUN.)  TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Ceramic Tile Installation & Repair

   THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who install and/or repair ceramic tile
  • Construction and rehabilitation staff who install ceramic tile

Proper installation of ceramic tile is essential.  At this "hands-on" workshop, participants will learn how to install ceramic tile in many situations by actually installing tile on "mock-ups" and then learning how to make tile repairs.  

Through this "hands-on" experience while under the direct supervision of our  experienced workshop leader, participants will learn various ways of installing ceramic tile on floors, counter tops, showers, tub enclosures, and walls beginning with surface preparation, layout, making cuts and finally installation.  Workshop participants will learn to make difficult tile cuts, such as circles and U-shapes, after which, they will set tiles and grout the job. They will also repair broken and damaged tiles, and learn how to solve problems when there is no matching tile available to do repairs.  

During the “hands-on” portion of the workshop, we will use a series of individual work stations where workshop participants will install ceramic tile in different situations.  There will also be a special cutting station where workshop attendees will use various tools of the trade to make normal and difficult cuts.  

This extensive "hands-on" workshop will take place in an interactive, down-to-earth  group setting that is guaranteed to be beneficial (AND FUN.) TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Building an Addition to a House Workshop

    ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone who would like to learn the "hands-on" skills of construction necessary to build an addition to a house

In this extensive "hands-on" workshop, TSA has blended components from several of our "hands-on" construction workshops - Concrete work, Framing, Installing Rough Plumbing & Electrical, Insulating, Installing Windows and Doors, and Roofing Installation.  This workshop can be customized to fit the needs of the organization requesting the training.

The workshop leader is enormously skilled in the building trades, and is also a licensed general contractor and Home & Building Inspector. His down-to-earth, energetic teaching style and the individual attention he pays to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Drywall and Texturing

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who would like to learn how to drywall, texture and make repairs in drywall and, gain valuable tips on painting the repairs

Improper wall and ceiling repairs and poor texture matches are the most noticeable errors in building maintenance. Participants at this popular "hands-on" workshop will learn the most common types of wall and ceiling maintenance problems that are encountered in building facility maintenance. Whether rehabilitating housing, doing unit turnovers, processing work orders, or remodeling a house, this workshop offers firsthand learning of the skills needed to drywall, texture, and paint the repairs like the professionals. Each participant will receive a detailed workbook that explains how to perform drywall maintenance and repair work, which will be theirs to keep for reference later on the job.

The workshop leader is skilled in the Drywall and Texturing trades with both owning and operating a successful drywall business for more than 40 years. His down-to-earth teaching style and the individual attention paid to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

PLEASE NOTE:  This workshop consistently fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this popular training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Drywall & Texturing For New Construction & Remodeling

    ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance staff who would like to learn how to drywall, texture and make repairs to drywall and texture

This workshop is an alternative training session to our "Hands-on" Drywall and Texturing  workshop that is done in a classroom.  It is intended for those organizations that want hands-on, ON SITE training so that their staff members can actually experience and put into practice the information that they have learned in the classroom portion of the workshop.  Obviously, the host organization will need to have some new buildings at their site that are being constructed, or some existing buildings that are receiving extensive rehabilitation so that workshop participants can actually hang, tape, mud, and texture drywall.

Improper wall and ceiling repairs and poor texture matches are the most noticeable errors in building maintenance.  Workshop participants will learn the most common types of wall and ceiling maintenance problems that are encountered in building facility maintenance. Whether rehabilitating housing, doing unit turnovers, processing work orders, or remodeling a house, this workshop offers firsthand learning of the skills needed to drywall and texture like the professionals. Each participant will receive a detailed workbook that explains how to perform drywall maintenance and repair work, which will be theirs to keep for reference later on the job.

The workshop leader is skilled in the Drywall and Texturing trades with both owning and operating a successful drywall business for more than 40 years. His down-to-earth teaching style and the individual attention paid to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

PLEASE NOTE:  This workshop consistently fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this popular training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

Techniques of the Painting Trade

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Department, Force Account Staff, and Painting Staff who must know how to paint efficiently and effectively

Any Maintenance Department, Renovation Department or Construction Department has staff who hold the responsibility of painting as part or all of their jobs. Painting is an ongoing and continuous process, from painting housing units during unit turnovers and preventive maintenance cycles, to the never-ending painting that comes when repairs are made. Varieties of building structures and surfaces require different types of paints and primers, and if done incorrectly, surfaces will peel and need to be redone. When performed correctly, a paint job can last a very long time, which saves employees time, and the facilities they work for money.

Participants at this TSA workshop will learn how to use the necessary tools of the painting trade, and how to prep for a variety of painting jobs. They will learn proven painting techniques that will make future painting projects efficient and effective. Additionally, they will learn when and how to use different types of paints, primers, and stains, the proper clean-up for each. They will also be given a thorough overview of the special concerns for Building Maintenance.

Each participant will use a detailed workbook throughout the training that explains how to perform the various types of painting in facility maintenance, which will be theirs to keep to use later on the job as reference. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Painting Workshop

   ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Department, Force Account Staff, and Painting Staff who must know how to paint efficiently and effectively

This workshop is an alternative training session to our "Techniques of the Painting Trade" workshop.  It is intended for those organizations that want hands-on, ON SITE training so that their staff members can actually experience and put into practice the information that they have learned in the classroom portion of the workshop.  In order to do this workshop ON SITE the host organization will need to have some actual painting jobs to be done.

Any Maintenance Department, Renovation Department or Construction Department has staff who hold the responsibility of painting for at least part of their jobs. Painting is an ongoing and continuous process, from painting housing units during unit turnovers and preventive maintenance cycles, to the never-ending painting that comes when repairs are made. Varieties of building structures and surfaces require different types of paints and primers, and if done incorrectly, surfaces will peel and need to be redone. When performed correctly, a paint job can last a very long time, which saves employees time, and the facilities they work for, money.

Participants at this TSA workshop will learn how to use the necessary tools of the painting trade, and how to prep for a variety of painting jobs. They will learn proven painting techniques that will make future painting projects efficient and effective. Additionally, they will learn when and how to use different types of paints, primers, and stains, and the proper clean-up for each. They will also be given a thorough overview of the special concerns for Building Maintenance.

Each participant will use a detailed workbook throughout the training that explains how to perform the various types of painting in facility maintenance, which will be theirs to keep to use later on the job as reference. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Electrical Training

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Entry Level Maintenance Personnel
  • Custodians
  • Maintenance staff who want to round out their maintenance knowledge

This workshop teaches "hands-on" basic electrical techniques for wiring common housing electrical situations, plus trouble-shooting and testing for problems. Agenda topics include understanding electricity, safety, using electrical testers and "hands-on" electrical wiring.

Participants will perform the agenda tasks under the direct supervision of our skilled and experienced workshop leader.  TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Understanding & Trouble-shooting Electrical System Problems

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone who works with electrical systems in existing housing, remodeling, or rehabilitation

This "hands-on" training workshop has been designed to meet the needs of both NEW and EXPERIENCED staff members who must trouble-shoot and service the electrical systems in residential and commercial buildings. The workshop explains and demonstrates why and how electrical systems and devices work. After a thorough explanation of how to use a variety of electrical testing devices, workshop participants will learn how to diagnose various types of electrical system problems, and they will test electrical devices to determine if they are good or bad. Participants are encouraged to bring their favorite electrical testing devices to the workshop to find out additional ways to use them. They will work from tech sheets and will receive individualized assignments to test electrical parts and components... all done under the careful supervision of the workshop leader, who is a skilled professional trainer with current and up-to-date work experience both in [performing] and in [teaching] electrical trouble-shooting.

This workshop will cover four main areas: Electrical Service Drops, Equipment & Grounding, Service panels & Sub panels, Wiring Systems & Trouble-shooting electrical devices & fixtures. In each of the these areas the workshop leader will address:

Common types of materials and applications

Installation methods and construction techniques

Typical modifications, repairs, upgrades, retrofits, and materials

Typical defects

Maintenance concerns and procedures

Safety issues, applicable standards, and appropriate terminology

Participants will also be provided a detailed workbook that explains how to perform electrical trouble-shooting, which they can use a reference later on the job. They will learn the skills necessary to trouble-shoot the electrical systems in both modern and older buildings. Recent applicable changes to the 2003/2005 NEC will also be addressed. Everyone attending is encouraged to share their toughest electrical problems at the "Stump the Workshop Leader" portion of the workshop. TSA certificates will be presented to everyone who attends the workshop.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

Understanding the Newest Updates to the National Electrical Code 

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Personnel in Facility Maintenance who work with electricity as part of their job function
  • Facility Maintenance Supervisors and Technicians, Electricians, Project Directors, and Inspectors

The NEC Book is like a dictionary or reference book. It is very important when you need an answer because electrical work must be performed in accordance with NEC requirements. There are nearly 400 changes contained in the updated "2005 National Electrical Code", and understanding those updates is critical. Many of the newest updates apply to electrical work that is being done in Facility Maintenance, Small Construction, and Renovation Projects, with SAFETY being the number one priority emphasized.

By law, every organization, and especially Facility Management and Maintenance Departments, must have at least one person in the Department who understands the National Electrical Code, and the updates to it, and that person must be able to look up code requirements and interpret them for the department.

This TSA workshop was developed in response to the many requests for a training session that explains the changes in the most commonly used sections of the National Electrical Code. The goal of the workshop is to familiarize participants with the National Electrical Code Book, and its updates so that there is less intimidation when using it. We will focus on the newest NEC updates that affect wiring methods, wiring materials, and grounding. The workshop will focus on Chapters 2 and 3 of the 2005 NEC Book, with emphasis on those code changes most common to Housing, Institutional and Commercial Maintenance and Installation.

Workshop participants will become familiar with the terminology in the NEC Book, and they will learn how to recognize changes to the 2012 NEC. They will also learn how to develop a process for finding answers to Code questions. Participants will be guided step-by-step through the NEC Code Book so that they will understand the updates in a simple, non-threatening way under the instruction of the workshop leader, who is an experienced career electrician, and who is noted for making complex subjects easy and fun.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Applying the National Electrical Code to Facility Maintenance & Construction

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • All Maintenance Personnel
  • Facility Managers
  • Electricians
  • Project Directors and Estimators
  • Inspectors

Electrical work must be done according to the National Electrical Code in order to protect people and buildings. Learning and understanding the code is a life-long experience.  Every organization, and especially Facility Management and Maintenance Departments need to have at least one person in the department who understands the National Electrical Code and who can look up code requirements and interpret them.

This TSA workshop has been designed to assist Facility Maintenance Supervisors and Technicians, Electricians, Project Directors, Estimators, Administrators, and Housing Inspectors who inspect both new and existing housing to find and understand appropriate sections in the National Electrical Code Book. Other people who are involved with the maintenance or renovation of a facility can also find this workshop extremely beneficial. 

This workshop will provide in-depth coverage of electricity in residential and small buildings as it relates to the NEC. Participants will be guided "hands-on" through the NEC code book in a simple, non-threatening way under the supervision of our workshop leader, who is a skilled career electrician with many years fulltime at his trade

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Electrical & Plumbing Workshop: PART 1

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance personnel in Facility Maintenance who would like to gain knowledge and skills in Plumbing and Electrical Maintenance

This workshop is Part 1 in a 4-part series on Residential Plumbing & Electrical Maintenance. Parts 1 & 2 have been designed to be taken together as a back-to-back unit, and are particularly beneficial for novices and beginners. The "hands-on" approach to teaching these workshops has proven time and again to be the ideal learning environment for not only Beginners, but for those who want to update and refresh their knowledge in Plumbing & Electrical Maintenance.

During Part 1, under the direct supervision of our skilled and experienced workshop leader, participants will learn firsthand in a non-threatening and fun way, how to handle the most common types of plumbing and electrical maintenance problems that are encountered in Facility Maintenance.

Each participant will use a detailed workbook throughout the training that explains how to perform the maintenance and repair work included in the workshop. These will be theirs to keep and use as reference on the job at their own facilities. TSA certificates will be presented to everyone who attends.

PLEASE NOTE:  This workshop routinely fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this popular training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Electrical & Plumbing Workshop:  PART 2 

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Personnel in Facility Maintenance who would like to increase their knowledge and skills in the areas of Plumbing and Electrical Maintenance

This workshop is Part 2 in a 4-part series on Residential Plumbing & Electrical Maintenance. Parts 1 & 2 have been designed to be taken together as a series, and many workshop participants find it more beneficial to attend both of these back-to-back during the same week of training. Because Part 2 has a heavy emphasis on electrical wiring, participants who do not have a basic understanding of electrical principles are urged to attend Part 1 in this series before attending Part 2.

During Part 2, workshop participants will be taken to a higher level of understanding and maintenance regarding the plumbing and electrical aspects at their facility. Everyone will have "hands-on" opportunities to perform many of the agenda topics, all done in a non-threatening way under the supervision of our skilled and experienced workshop leader.

Each workshop participant will use a detailed workbook throughout the training that explains how to perform the maintenance and repair work included in the workshop. These will be theirs to keep and use as reference on the job at their own facilities. TSA certificates will be presented to everyone who attends this workshop.

PLEASE NOTE:  This workshop routinely fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this popular training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Electrical & Plumbing Workshop:  PART 3

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Personnel in Facility Maintenance who would like to increase their knowledge and skills in Plumbing and Electrical Maintenance

TSA has had many requests for even more "hands-on" opportunities to learn and practice important skills that are taught at our plumbing and electrical maintenance workshops. This new workshop is Part 3 in a four-part series, where participants will be given "hands-on" experiences to gain more advanced knowledge and skills in the following:

ELECTRICAL

Using meters; Wiring various types of 240 outlets

Running new circuits; Fans

 Understanding various lighting issues 

A variety of wiring exercises

PLUMBING

Water heaters; Pex-Pipe; Gas lines

Commercial toilets & valves

Mold; Water Intrusion problems

Under the supervision of our skilled workshop leader, workshop participants will be taken to a higher level of understanding about maintaining the plumbing and electrical systems at their facilities. Each participant will use a detailed workbook throughout the training that explains how to perform the maintenance and repair work included in the workshop. These will be theirs to keep and to use later as reference on the job. TSA certificates will be presented to everyone who attends this training.

PLEASE NOTE:  This workshop fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Electrical & Plumbing Workshop:  PART 4

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Personnel in Facility Maintenance who would like to increase their knowledge and skills in Plumbing and Electrical Maintenance

We have received extensive requests for even greater "hands-on" opportunities to learn and practice more advanced skills in the areas of plumbing and electrical maintenance, and in response TSA has developed this informative Part 4 workshop (in a four-part series.)  In this expanded training session, workshop participants are given "hands-on" experience to gain even further knowledge and skills in the following:

ELECTRICAL

Irrigation controls; Exterior wiring

 Electrical sub-panels; Special breakers

Dealing with telephones; Coaxial; and Ethernet lines

PLUMBING

Waste lines; Wall mounted sinks

 Shower enclosures; Septic systems

Irrigation systems

Under the supervision of our skilled and experienced workshop leader, workshop participants are taken to a higher level of understanding about maintaining the plumbing and electrical systems at their facilities. Each participant will use a detailed workbook throughout the training that explains how to perform the maintenance and repair work included in the workshop. These are theirs to keep to use later as reference on the job. TSA certificates will be presented to everyone who attends this training.

PLEASE NOTE:  This workshop fills quickly.  It is recommended that you pre-register early so that you can guarantee your spot at this training session. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Beginning "Hands-on" Locksmithing

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Entry level Maintenance personnel
  • Maintenance staff who would like to round out their maintenance skills

This workshop was designed for Facility Maintenance staff who would like to gain experience and knowledge about locksmithing.  Participants will learn how to remove cylinders from locks, re-key and re-pin tumbler locks, and service locks in a variety of areas.  Additionally, they will learn why keys break off in locks, and how professionals lubricate locks.  Each participant will receive a detailed workbook that explains the agenda topics, which they will keep for future reference when working at their facilities.

We welcome workshop participants to bring locks and deadbolts from their facilities, along with working keys and servicing kits, so that they can practice maintaining the specific locks that they will be expected to service on the job.

Participants will perform all locksmith activities under the supervision of our skilled workshop leader, who is a fulltime practicing locksmith with many years at his tradeTSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Advanced "Hands-on" Locksmithing

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Entry level Maintenance personnel
  • Maintenance staff who would like to round out their maintenance skills

As a follow-up to our Beginning "Hands-on" Locksmithing workshop, this advanced workshop will take participants to a higher level of locksmithing abilities.  Under the direction of the workshop leader, who is an experienced fulltime locksmith who has been operating a successful locksmith business for many years, participants will learn how to open locked vehicles, pick a variety of locks, solve lock problems when picking does not work, create a master keying chart, and learn systems to control keys.

Each participant will receive a lock picking set to use during the workshop, which will be theirs to keep, as well as a detailed workbook that explains how to perform the maintenance and repair work included in the training session. TSA certificates will be presented to everyone who attends this workshop.

PLEASE NOTE:  Participants are asked to bring locks and deadbolts from their facilities, along with working keys and servicing kits so that they can practice picking, repairing, and maintaining the locks that they will be expected to service on the job.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Specialized "Hands-on" Locksmithing

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Staff who want to round out their maintenance skills
  • Maintenance Supervisors and Administrators

As a follow-up to our Beginning and Advanced "Hands-on" Locksmithing workshops, this specialized locksmithing workshop (partially hands-on) will take participants to a higher level of locksmithing abilities. Under the direction of the workshop leader, who is an experienced, fulltime locksmith who has been operating a successful locksmith business for many years, participants will learn how to operate, clean and adjust key machines, trouble-shoot problems with safes, install and adjust door closers and exit devices, understand and maintain commercial lock systems, and learn how to create a master key system and control keys.

Each participant will use a detailed workbook throughout the training that explains the specialized locksmithing information covered during the workshop. These will be theirs to keep and to use as reference on the job at their own facilities. TSA certificates will be presented to everyone who attends this training.

PLEASE NOTE:  We ask that participants bring key machines, door closers, exit devices and commercial locks that they will be expected to service on the job, if possible.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Security Management Training:  PART 1  (Leadership, Enforcement, & Technology)

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Agency Supervisors and Administrators
  • Security Officer Supervisors
  • Security Officers
  • Law Enforcement Personnel

The agenda for this workshop has been structured to include a variety of topics that will assist Agency Directors, Security Supervisors, and other personnel to establish, monitor, and modify their security programs. Workshop participants will learn about important new trends, procedures, and available programs within the Security Field, with additional emphasis on the hiring and supervising of security staff, as well as legal considerations. A variety of equipment, plus the significance and choices in uniforms also will be covered. Examples of real-life security dilemmas will be shared with in-depth discussions about how best they should be handled.

This training workshop offers participants a rare opportunity to learn from the best. Our knowledgeable workshop leader, Jose Ortiz, M.Ed., CPP, CPI has more than thirty years of law enforcement and security management experience. He is a Certified Protection Professional through the American Society for Industrial Security (ASIS.)  Mr. Ortiz is a State Licensed Professional Investigator who owns his own security company.  He is the former Director of Security and Loss Prevention for a multi-state development corporation and acts as a security consultant for the Jewish Federation of Greater Detroit. He has also provided expert testimony for negligent security cases.  Under his supervision, workshop participants will receive opportunities to learn proven applicable security techniques in how to handle unsettled people and situations while remaining and acting professional.  

            Throughout the workshop, Mr. Ortiz will employ crisis prevention techniques and processes sanctioned by the Crisis Prevention Institute for which he is an authorized trainer. 

To enhance the learning experience, each workshop participant will receive a detailed security administration workbook to use during the training, which will be theirs to keep for future reference. TSA certificates will be presented to all those who attend.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Security Management Training:  PART 2  (The Security Survey)

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Security Directors and Security managers
  • Security Officer Supervisors
  • Security Officers and Crew Leaders
  • Law Enforcement Personnel involved with Community Outreach Programs
  • Maintenance Supervisors who may sometimes have to assist with security

This TSA workshop agenda has been structured to teach Security Managers how to perform their jobs at optimum levels. The workshop will focus on participants learning how to develop a step-by-step Security Survey to identify within their organizations the most significant loss exposure and its susceptibility to criminal activity.  Experience has demonstrated that an organization’s security preparedness must be reviewed and tested in order to ensure their procedures are productive. The goal of a Security Manager charged with protecting his or her company’s assets is to proactively identify those risks that may disrupt operational effectiveness. In order to accomplish this, the security manager should conduct a critical on-site examination and analysis (survey) of his or her organization to ascertain the actual current security status. This can be accomplished by utilizing a survey, which identifies deficiencies that determine the level of protection required.  A properly documented security survey will provide background information that will normally support what a security executive advocates.  The survey will also provide justification for the expense of implementing recommendations.

This training workshop offers participants a rare opportunity to learn from the best. Our knowledgeable workshop leader, Jose Ortiz, M.Ed., CPP, CPI has more than thirty years of law enforcement and security management experience. He is a Certified Protection Professional through the American Society for Industrial Security (ASIS.)  Mr. Ortiz is a State Licensed Professional Investigator who owns his own security company.  He is the former Director of Security and Loss Prevention for a multi-state development corporation and acts as a security consultant for the Jewish Federation of Greater Detroit. He has also provided expert testimony for negligent security cases.  Under his supervision, workshop participants will receive opportunities to learn proven applicable security techniques in how to handle unsettled people and situations while remaining and acting professional.  

            Throughout the workshop, Mr. Ortiz will employ crisis prevention techniques and processes sanctioned by the Crisis Prevention Institute for which he is an authorized trainer. 

To enhance the learning experience, participants will receive a detailed workbook security survey to use during the training that will be theirs to keep for future reference. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Security Officer Training:  PART 1

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Security Officers
  • Security Officer Supervisors
  • Law Enforcement personnel
  • Maintenance staff and other staff who may sometimes have to assist with security

The workshop agenda has been structured to include a variety of topics that will assist Security Officers and Management to perform their jobs at optimum levels. Participants will learn how to develop and improve the interactive skills needed to diffuse difficult security situations, (i.e. escalating negative situations; suspicious and unruly people; upset and innocent bystanders.)

This training workshop offers participants a rare opportunity to learn from the best. Our knowledgeable workshop leader, Jose Ortiz, M.Ed., CPP, CPI has more than thirty years of law enforcement and security management experience. He is a Certified Protection Professional through the American Society for Industrial Security (ASIS.)  Mr. Ortiz is a State Licensed Professional Investigator who owns his own security company.  He is the former Director of Security and Loss Prevention for a multi-state development corporation and acts as a security consultant for the Jewish Federation of Greater Detroit. He has also provided expert testimony for negligent security cases.  Under his supervision, workshop participants will receive opportunities to learn proven applicable security techniques in how to handle unsettled people and situations while remaining and acting professional.  

            Throughout the workshop, Mr. Ortiz will employ crisis prevention techniques and processes sanctioned by the Crisis Prevention Institute for which he is an authorized trainer. 

To enhance the learning experience, each participant will receive a detailed security workbook to use during the training, which will be theirs to keep for future reference.  TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Security Officer Training:  PART 2

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Security Officers
  • Security Officer Supervisors
  • Law Enforcement personnel
  • Maintenance staff and other staff who may sometimes have to assist with security

This training session has been structured to assist Security Officers and Management to perform their jobs at optimum levels. The workshop will focus on participants learning how to develop and improve their interactive cognitive forensic interviewing and writing skills.  Security Officers and Security Managers are either called to an incident, or through no fault of their own, they become part of the incident before they can use their skills to prevent or diffuse a crisis situation (i.e. handling suspicious or unruly people or working with upset and innocent bystanders.).  What officers observe and experience with such incidents requires a written report.  When there is an injury or a criminal act involved, the written report will be used in court and will require the security officer or manager to testify.  Knowing how to present your report for testimony is a critical part of being a security professional.       

This training workshop offers participants a rare opportunity to learn from the best. Our knowledgeable workshop leader, Jose Ortiz, M.Ed., CPP, CPI has more than thirty years of law enforcement and security management experience. He is a Certified Protection Professional through the American Society for Industrial Security (ASIS.)  Mr. Ortiz is a State Licensed Professional Investigator who owns his own security company.  He is the former Director of Security and Loss Prevention for a multi-state development corporation and acts as a security consultant for the Jewish Federation of Greater Detroit. He has also provided expert testimony for negligent security cases.  Under his supervision, workshop participants will receive opportunities to learn proven applicable security techniques in how to handle unsettled people and situations while remaining and acting professional.  

            Throughout the workshop, Mr. Ortiz will employ crisis prevention techniques and processes sanctioned by the Crisis Prevention Institute for which he is an authorized trainer. 

To enhance the learning experience, each participant will receive a workbook to use during the workshop which will be theirs to keep for future reference. TSA and CPI certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Security Officer Training:  PART 3

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Security Officers
  • Security Officer Supervisors
  • Law Enforcement personnel
  • Maintenance staff and other staff who may sometimes have to assist with security

This TSA training session is part of an on-going comprehensive series of Security Officer educational programs.  Part 3 is based on feedback of previous participants who attended Parts 1 and 2, who requested additional psychomotor skills (hands-on) interactive education involving real world activities.  Part 3 will focus on their recommendations.  Participants will be provided opportunities to put into practice the tools and techniques discussed in Parts 1 and 2.  There will be additional opportunities for “hands-on” training in self-defense, safe restraining methods and techniques, speed cuffing, report writing, understanding the language of the body, and role playing prevention tactics.  In addition, Part 3 will increase their cognitive abilities by emphasizing their “real world” experiences. Participants will also be provided the opportunity to evaluate many security situations by utilizing table top “Red Teaming” scenarios, as well as using interactive video presentations that focus on their survival in a security situation. This will be a very in-depth interactive training session and participants will be encouraged to actively engage with each other and the workshop leader through group exercises, discussions, case studies, video observations, and hands-on activities.  

The workshop agenda has been structured to cover situations that Security Officers encounter on a regular basis. Participants will learn how to develop and improve the interactive skills needed to diffuse routine, difficult, and unusual security situations.   

            This training workshop offers participants a rare opportunity to learn from the best. Our knowledgeable workshop leader, Jose Ortiz, M.Ed., CPP, CPI has more than thirty years of law enforcement and security management experience. He is a Certified Protection Professional through the American Society for Industrial Security (ASIS.)  Mr. Ortiz is a State Licensed Professional Investigator who owns his own security company.  He is the former Director of Security and Loss Prevention for a multi-state development corporation and acts as a security consultant for the Jewish Federation of Greater Detroit. He has also provided expert testimony for negligent security cases.  Under his supervision, workshop participants will receive opportunities to learn proven applicable security techniques in how to handle unsettled people and situations while remaining and acting professional.  

            Throughout the workshop, Mr. Ortiz will employ crisis prevention techniques and processes sanctioned by the Crisis Prevention Institute for which he is an authorized trainer.

To enhance the learning experience, each participant will receive a workbook to use during the workshop which will be theirs to keep for future reference. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

The Essentials of Custodial & Housekeeping Maintenance

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Custodial Maintenance staff
  • Housekeepers and their Supervisors
  • Groundskeepers
  • Entry level Maintenance personnel

The workshop agenda has been structured to include the most common types of custodial maintenance problems encountered in Facility and Custodial Management. Participants will learn important organizational skills, speed cleaning techniques, the proper use of chemicals, new products, the operation of cleaning equipment, safety, and what to look for to avoid problems.  New topics added to the workshop: Battling MRSA, Using Green Chemicals, Improving Indoor Air Quality & Occupant Health, and Proper Disinfecting Techniques.

The workshop will offer "hands-on" opportunities to learn firsthand about custodial maintenance under the supervision of our knowledgeable workshop leader, who owns and operates a large and successful custodial business in the private sector. Each participant will receive a detailed custodial workbook to use during the training, which will be theirs to keep for future reference on the job.  TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Safety Training & Understanding Chemicals for Custodial Programs

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Custodial Maintenance staff
  • Housekeepers and their Supervisors
  • Groundskeepers
  • Entry level Maintenance personnel

          After many years of presenting our Basic Custodial Maintenance Training, TSA has determined that an in-depth workshop covering chemical-mixing and safety would be extremely beneficial for custodians and housekeepers who work in the field.  This workshop will cover various types of cleaning chemicals and their purposes.  It will focus on the processes of mixing and using these chemicals – dilution levels, disinfection levels, and germ control.  Because safety is so important in protecting custodians and housekeepers, emphasis at this workshop will be aimed at personal safety and the proper use of the products and equipment that custodians and housekeepers use on a daily basis.   

            The workshop will offer “hands-on” opportunities to learn about chemicals and safety under the direct supervision of our knowledgeable workshop leader, who has owned and operated a custodial business in the private sector for many years.  Workshop participants will receive a detailed workbook to use during the training, which will be theirs to keep for future reference on the job.  TSA certificates will be presented to all who attend this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Advanced Custodial & Housekeeping Maintenance

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Custodial Maintenance staff
  • Housekeepers and their Supervisors
  • Entry level Maintenance personnel

This TSA training session is part of the following [comprehensive series] of Custodial Maintenance workshops:   The Essentials of Custodial & Housekeeping Maintenance   --   Advanced Custodial & Housekeeping Maintenance   --   FLOOR CARE:  Cleaning & Restoration   --   Stretching Your Custodial Budget   --   Managing Custodial & Housekeeping Departments:  PARTS 1 & 2 

            This workshop can be a refresher for “veterans” and also provide valuable cross training information to other staff members in the Department.  The workshop agenda has been structured to cover Green Cleaning, Indoor Air Quality, and quality control procedures to make sure that the work environment is safe and comfortable for the building occupants.  Cleaning for the health of the building occupants is critical.  We will cover efficiency and consistency plus efficiency during the cleaning process.  Additionally, this workshop will cover problem-solving  and specialized cleaning procedures.  There will be a great deal of group interaction during this workshop.  

            The workshop will offer some “hands-on” opportunities to learn about custodial maintenance under the supervision of our knowledgeable workshop leader, who has owned and operated a highly successful custodial business in the private sector for many years.  Workshop participants will receive a detailed custodial workbook to use during the training, which will be theirs to keep for future reference on the job.  TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

FLOOR CARE: Cleaning & Restoration Workshop

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Custodial Maintenance Staff
  • Housekeeping Staff
  • Custodial, Housekeeping, and Maintenance Supervisors

Well maintained and clean floors are essential to the image and safety of every agency and facility. Accomplishing this challenging task is an ongoing battle for Maintenance and Custodial staff, and their Supervisors. It requires a full range of knowledge because of the wide variety of flooring that is utilized in buildings. This workshop has been structured to include the most common types of floor care maintenance problems that are encountered in Facility and Custodial Management.

Workshop participants will learn how to clean, maintain, and restore all types of flooring, including carpet, vinyl, ceramic, concrete, rubber, and wood. Safety will be emphasized during the workshop, such as the proper techniques and procedures for caring for floors, and the proper use of chemicals and floor care equipment.

Under the supervision of our workshop leader, who owns and operates a successful custodial business in the private sector, and who specializes in floor care and restoration, there will be "hands-on" opportunities to learn by actually doing some of the floor care maintenance presented. Participants will receive a detailed custodial workbook to use during the training, which will be theirs to keep for future reference on the job. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Managing Custodial & Housekeeping Departments: PART 1

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Custodial Maintenance Supervisors
  • Lead people who want to improve the performance of their departments

Supervising custodial staff and housekeepers can present a special challenge to their supervisors because of the great latitude these employees must be allowed associated with their job duties. These employees often work in wide areas where they must be trusted and relied upon, and where quality control is difficult to monitor.

During this workshop, participants will learn how to better manage their staff, promote cooperation, and enhance an independent work ethic among the very people who must be relied upon for just such qualities.  Emphasis will be on Custodial Administration & Supervision, saving the Department time & money, Employee Relations, and solving Custodial problems. The workshop has been structured to include many types of normal custodial and housekeeping supervision problems, and procedures in the Custodial & Housekeeping Field. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Managing Custodial & Housekeeping Departments: PART 2

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Custodial Maintenance Supervisors
  • Lead people who want to improve the performance of their departments

This TSA training session is the SECOND in a [two-part series] of Custodial Management workshops.  The workshop will be interactive and get workshop attendees involved with  the workshop leader, as well as with each other, in scenarios and role playing activities.  A major focus of this workshop will be on people problems: Hiring and evaluating employees, employee relations issues, disciplinary actions, handling difficult staff members, and general supervisory problems.  

            Workshop participants will also learn how computer programs can make their jobs easier, how to develop a realistic budget that will work, improve relationships with upper management, set priorities, and deal more effectively with vendors.  

            The workshop has been structured to include many types of normal custodial and housekeeping supervision problems and procedures that are encountered in Custodial and Housekeeping Departments. TSA certificates will be presented to everyone who attends this training.         

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

STRETCHING CUSTODIAL BUDGETS: Cost Effective Products and Efficient Procedures

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Custodial Maintenance Supervisors
  • Purchasing department personnel
  • Lead people who want to improve the performance of their departments

This TSA training session is part of the following [comprehensive series] of Custodial Maintenance workshops:  

The Essentials of Custodial & Housekeeping Maintenance -- Advanced Custodial & Housekeeping Maintenance  --  FLOOR CARE: Cleaning & Restoration  --  Stretching Your Custodial Budget   --  Managing Custodial & Housekeeping Departments:  PARTS 1 & 2 

             This TSA training session will focus on how to save money in the Custodial Department through the purchasing of correct products and equipment for different situations, by the use of Green products, and by the efficient and effective use of other products and procedures.  Participants will learn how to measure success with quality control procedures and testing equipment.

            The workshop will be interactive with the workshop leader related to deciding cost cutting procedures aimed at getting more out of the participants’ current custodial budgets. A major focus of the workshop will be purchasing the right products and utilizing the most effective cleaning procedures.

            TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Fundamentals of Landscape & Grounds Maintenance

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Groundskeepers
  • Entry Level Landscapers
  • Custodial Maintenance staff
  • Entry Level Maintenance Personnel
  • Entry Level Gardeners
  • Maintenance Supervisors
  • Entry level Irrigation Technicians

The following organization can benefit from this training:   Hospitals & Clinics, Schools, Casinos, Housing Agencies, Local Governments, Parks Departments, NPS, & Private Businesses

The agenda has been structured to include the most common types of landscape and grounds maintenance situations encountered by Facility Management, Custodial Departments, and Parks Departments. The workshop is designed for any organization which deals with gardening, installing, and maintaining a variety of horticulture, including trees, flower beds, shrubs, and other types of plants.

Lawn and sod installation, repair, and maintenance will be thoroughly be addressed, as well as irrigation, the purpose of irrigation, types of irrigation, including the procedure for planning, constructing, and executing a well-designed plan.  Additionally, repairs, diagnoses, and preventative maintenance will be  covered.

Participants will learn about proper lawn care, important aspects of tree planting and pruning, shrub and plant selection and care, preparation for winter and spring, and precisely what to look for to [avoid]  the common problems of landscape maintenance.

          Each participant will receive a detailed landscape maintenance workbook to use during the training, which will be theirs to keep for future reference on the job. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Fundamentals of Irrigation & Sprinkler Systems

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Groundskeepers
  • Entry Level Landscapers
  • Custodial Maintenance staff
  • Entry Level Maintenance Personnel
  • Maintenance Supervisors and Lead People
  • Entry level Irrigation Technicians

The following organization can benefit from this training:   Hospitals & Clinics, Schools, Casinos, Housing Agencies, Local Governments, Parks Departments, NPS, & Private Businesses

The agenda for this “hands-on” training session has been structured to include the most common types of irrigation and sprinkler systems. The workshop agenda is designed for any organization with grounds that are in need of irrigation.

Design, installation, and maintenance situations that are encountered by Facility Management and Grounds Departments will be detailed, as well as the purpose of irrigation and types of irrigation, including procedures for planning, constructing, and executing a well-designed plan.  Additionally, repairs, diagnoses, and preventative maintenance will be thoroughly covered.

          Each participant will receive a detailed irrigation workbook to use during the training, which will be theirs to keep for future reference on the job. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Applying the Principles of Water Harvesting

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone from an organization who would like to learn how to capture and use rainwater, greywater & air conditioning condensate for multi-use landscaping

The following organization can benefit from this training:  Federal, State & Local Governments, Housing Agencies,  Schools, Casinos,  Parks Departments, National Parks, & Private Businesses

The availability of water in most communities is limited, and what is available can be expensive.  Many communities are plagued with some type of drought situation to the point where they must limit the use of water for irrigation, washing vehicles, and other elective water uses.  The irony is that the precious commodity of rainwater is routinely wasted in most communities, including the ones that have limited water use.  Local communities need to turn water scarcity into water abundance, which can be easily accomplished by implementing the core principles that are covered in this training session.  Using rainwater to supplement water usage saves money, while helping the environment, which is a Win-Win end result for everyone.  In addition, water-harvesting strategies double as flood control strategies reducing flood threats and erosion in wet seasons.  

The major goal for this workshop is to have the participants embrace and implement in their communities and housing developments the principles of water harvesting learned in this workshop.  Participants will learn the process of harvesting rainwater and how to actually implement it on their properties. Actual case studies will be presented, which will be supplemented with “hands-on” activities that will allow workshop participants to gain a thorough understanding of the process of water harvesting and how to make it happen in their communities.  

During this interactive workshop, an extensive display of photos and videos that show actual water harvesting applications will be shown for workshop participants to evaluate, critique, and discuss with the workshop leader.   

          All workshop participants will receive a copy of the workshop leader’s important and timely book, “Rainwater Harvesting for Drylands & Beyond: Volume 1 (Guiding Principles to Welcome Rain into your Life & Landscape),” which will be used as a workbook during the workshop.  Volume 1 is the core of a 3-volume guide about how to conceptualize, design, and implement sustainable water harvesting systems for homes, landscapes, and communities.  TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

The Essentials of Sports Turf Grounds Maintenance

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Sports Turf Groundskeepers
  • Sports Turf Supervisors
  • Facility Managers and Maintenance Supervisors
  • Athletic Directors

The following organization can benefit from this training:  Schools, Universities, Community Colleges, Local Governments, Parks & Recreation Departments, and organizations that maintain athletic fields

The agenda has been structured to include the most common types of sports turf grounds maintenance situations encountered by any organization that has to maintain baseball, soccer/football fields.

This will be a very interactive and participative workshop presented through discussion, pictures, video and hands-on exercises (weather permitting.)  During the workshop, we will be discussing and recommending in a non-biased way the various types of products and equipment for improving field conditions.  We will also be providing a comprehensive resource sheet covering products, equipment, extension offices, and beneficial associations to join.

Irrigation, fertilization, controlling pests and turf disease, mowing techniques and equipment, aeration and venti-cutting will all be thoroughly covered.  In addition, there will be hands-on opportunities to learn and practice dragging & chalking, painting lines, edging fields, as well as mound and home plate repair.

         Each workshop participant will receive a detailed sports turf grounds maintenance workbook to use during the training, which will be theirs to keep for future reference on the job.  TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Managing the Maintenance Department: PART 1  

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Supervisors
  • Foremen
  • Lead people

This training session was designed to assist Maintenance Supervisors to substantially improve the overall operation of their Maintenance Departments.  Emphasis will be on How to put it all together...  scheduling of employees, monitoring their progress, administration and supervision, saving time and money for the Department, employee relations, and solving an array of maintenance problems.  Workshop participants will also learn how to encourage and teach cooperation at all levels so that job productivity from their staff members will substantially increase. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Managing the Maintenance Department: PART 2  

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Supervisors
  • Facility Managers
  • Foremen and Lead people

This TSA training session is part of a comprehensive series of Maintenance Management workshops: “Managing the Maintenance Department: Parts 1 & 2,” “Preventive Maintenance,” “Maintenance Administration: Parts 1 & 2,” and “Improving Relationships Between Maintenance & Administration.”  This  workshop (Part 2 of Managing the Maintenance Dept.) was designed to assist Maintenance Supervisors and Facility Managers to excel in the overall operations of their Maintenance Departments. Emphasis will be placed upon using computer programs for improving maintenance performance, work order management, improving maintenance procedures and functions, controlling costs, safety, employee relations, reducing energy consumption while “going Green,” and Purchasing-Inventory Control. Workshop participants will also learn from each other during organized round table discussions concerning maintenance issues. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

PREVENTIVE MAINTENANCE:  A Pound of Cure

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Supervisors
  • Facility Managers
  • Foremen
  • Lead people
  • Mechanics

This training session was designed to help Facility Management Departments substantially reduce their long-term maintenance costs by strengthening their preventive maintenance procedures.

Participants will gain detailed knowledge on exactly which areas in their departments they need to check, and they will learn how to check them, as well as how to perform the preventive maintenance procedures listed on the agenda. They will learn how to structure an effective PM Program, develop and use inspection check lists, identify potential problem areas, and perform energy conservation surveys. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Improving Relationships Between Maintenance & Administration  

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Program Managers
  • Executive Directors
  • Finance Managers
  • Department Managers
  • Facility Managers
  • Maintenance Supervisors
  • Foremen and Lead People
  • Anyone who has interactions between Maintenance & Administration

Through the years, TSA has heard time and again that ‘Administrators at the Main Office don’t understand the Maintenance function,’ and that ‘They don’t know how the Maintenance Department operates.’ We also hear just as vigorously from Administration that ‘The Maintenance Department doesn’t understand their organizational priorities, budget cuts, staffing needs, allocation of resources, or other administrative issues.’

This is an important training session, which was specifically designed to help bridge the gap for both Administration and Maintenance / Facilities Departments.  Participants at this workshop will gain a clear understanding of both arenas, including the specific problems of each, their concerns, and what they must prioritize. The goal of this workshop is to send participants back to their facilities with a full awareness of how the whole operation works, with the end result being greater productivity, efficiency, and cooperation in the workplace.

Workshop participants will also learn from each other in organized Round Table discussions facilitated by the workshop leader about how to better understand each other’s concerns, and improve the Administration / Maintenance relationship. TSA certificates will be presented to everyone who attends this training.

PLEASE NOTE:  It would be highly beneficial for organizations, if staff members from both their Maintenance Depts. and their Administration attended this workshop together.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Maintenance Administration Training for Office Staff & Clerks: PART 1  

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Administrative Support Staff
  • Facility Clerks
  • Anyone who works in a maintenance or custodial office

This workshop is Part 1 in a 2-part series related to Maintenance Administration. The workshop was designed to help Facility Clerks and Maintenance Administrative staff operate in organized, efficient, and motivated Maintenance Department offices. Workshop participants will gain detailed knowledge in the following listed areas. TSA certificates will be presented to everyone who attends this training.

The Purpose & Mission of an excellent Maintenance Department

The crucial importance of the Maintenance Clerk

General maintenance office procedures

How to handle people, and work cooperatively within the Department

Safety / First aid

How to be more productive & efficient during the work day

The duties of Maintenance Techs, and how to assist them

Understanding the phases of Maintenance

 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Maintenance Administration Training for Office Staff & Clerks: PART 2  

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Administrative Support Staff
  • Facility Clerks
  • Anyone who works in a maintenance or custodial office

This workshop is Part 2 in a 2-part series related to Maintenance Administration. The workshop was designed to help Facility Clerks and Maintenance Administrative staff operate in organized, efficient, and motivated Maintenance Department offices. Workshop participants will gain a higher level of knowledge in this Part 2 of the series in the following listed areas. TSA certificates will be presented to everyone who attends this training.

How the computer & software programs make the job easier

Work order management

Office paperwork & procedures / Improving filing systems

Purchasing & Inventory control

Scheduling & Supervision

Promoting teamwork / Dealing with difficult co-workers

Saving time on the job

Reducing stress

 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Developing & Constructing Housing Workshop

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Program Managers

  • Directors 

  • Administrators 

  • Supervisors

  • Personnel who actively participate in various aspects of planning, developing, and constructing housing related to Tribal Housing Programs

Tribes, Native American housing authorities (TDHE / IHA), HIP programs, schools, IHS service units, and casinos are all producing housing for tribal members under various programs. Today, there are increased opportunities for designing and constructing houses under the new HUD housing block grants. At the same time, there are fewer restrictions for producing housing, which resulted from the passage of the "Native American Housing Assistance and Self-Determination Act of 1996."

TSA has designed this workshop to assist people who are involved in tribal housing programs to learn about developing, designing, and constructing quality housing for tribal members. 

Participants will learn how to plan, design and construct durable, low maintenance houses at cost-effective prices, while meeting the cultural and spatial needs of tribal members and minimizing problems.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Inspecting Construction Projects Workshop

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Inspectors and Housing Construction staff who actively participate in any aspect of Housing Construction Inspection

This workshop will provide detailed information so that staff can perform superior inspections of Housing Construction and Renovation Projects. Workshop participants will learn to understand Plans, Specs, and Blueprints, methods for conducting quality inspections, inspecting new construction (from layout to completion), and inspection of Rehabilitation and Modernization jobs.

A comprehensive digital slide presentation will be incorporated into the workshop so that participants can actually see what to look for during inspections, without having to actually visit a construction site. Participants will each receive an extensive guideline notebook for conducting inspections, which they can keep and use as reference when performing inspections on the job. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Inspecting Existing Housing Workshop

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Housing Management Personnel who conduct periodic inspections (Annual, Preventive, Regular)

Maintaining the interior and exterior of any facility is the single most important component for successful facility maintenance management, and the first line of defense toward that maintenance is... THE INSPECTION.  A proper housing or quarters inspection gives the clearest overall picture of the true condition of a property, and it indicates what preventive maintenance and repairs are necessary.

Workshop participants will learn how to conduct a proper and thorough inspection, as well as how to determine and recommend appropriate repairs. The interactive format of the workshop will involve an extensive group exchange between the participants and the workshop leader on the agenda topics, with the end result being a full understanding of the Inspection Process.

During the workshop, an extensive display of photos of actual inspection situations will be projected on a screen for workshop participant input, comments & questions, and detailed discussion with the workshop leader. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Conducting Final & Warranty Inspections for New & Rehabilitated Houses

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Inspectors and Housing Construction personnel who participate in any aspect of housing construction inspection

Housing Construction Programs for both new and rehabilitated houses operate through the cooperative efforts of many people: HIP Coordinators, Inspectors, Tribal Construction Managers, and Administrative Staff of tribes and the BIA, as well as Housing Agency Home Ownership Counselors, Occupancy and Resident Services Coordinators, Modernization and Rehabilitation personnel, Development Coordinators, and Maintenance staff. Individuals who hold any of these positions for their organizations need to have a strong working knowledge of acceptable, high quality construction standards.

In a relaxed, interactive format, workshop participants will gain a thorough understanding of [FINAL] and [WARRANTY] INSPECTIONS for both [NEW] and [REHABILITATED] HOUSES so that they can better perform inspections.  TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Rehabilitating Houses & Apartments

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Program Directors and Managers, Coordinators,  & Work Crew Leaders

  • Work Crew Leaders and Coordinators

  • Decision makers who participate in any aspect of housing or building rehabilitation as well as the staff members doing the actual work

As housing stock gets older, the rehabilitation and renovation of houses and apartments becomes critical.  When making decisions on whether to renovate a property, there are many factors to consider.  It is often more cost effective and practical to rehab existing housing, rather than demolish and rebuild it. This comprehensive workshop has been developed by TSA to assist agencies to maximize the time and money they spend rehabilitating older properties.  It has been specifically designed for staff members of Housing Rehabilitation, Renovation, and Modernization Programs.  TSA certificates will be presented for those who attend this training.

This training session will be very interactive for participants, who, under the direction of our gifted and experienced workshop leader, will brainstorm problems and solutions.  Participants will be taken step-by-step [before, during, and after] through detailed rehab situations via digital photos and videos of both actual and potential rehab situations. The workshop leader will examine typical houses and apartments intended for rehabilitation, and will analyze every portion of the interior and exterior for the possibility of rehabilitation.  He will then clarify the following considerations for each:                                   

Quality of workmanship

Potential problems

 Rehabilitation options

Maintenance issues

Types of material available (durability & quality)

Cost and labor considerations

New products on the market

Intended use of property

 

PLEASE NOTE: Funding & Regulations regarding individual agency programs will NOT be addressed during the workshop.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

HOUSING MANAGERS & MAINTENANCE STAFF: Working Together Under Asset Management

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Housing & Program Managers, Executive Directors, Finance Managers
  • Department Managers, Maintenance Supervisors, Foremen and Lead People
  • Any management person who interacts with the maintenance department

            This workshop is designed for Housing or Property Managers and Executive Directors who have not previously had the responsibility of supervising or being responsible for the maintenance function, or would like to know more about maintenance and what constitutes quality repairs so that they can manage their properties more effectively.  It is also intended for PHA Departments that routinely interact with Maintenance.  As with any supervisory position, a Housing Manager needs to understand the functions of what they must manage in order to make sure that jobs are being done properly.

            THE MAIN TOPICS OF THIS WORKSHOP:   Leadership,  Excellence,  HUD Requirements,  Maintenance Policies,  Budgets,    Use of Capital Fund,  Computer Programs,  Utility Management,  Apartment Maintenance,  and New Products

            Asset Management puts a greater emphasis on Management-by-Projects, and PHAS will score PHAs by individual projects, and because of these facts, managers and maintenance staff need to work cooperatively. The anticipated PHAS regulations require that tenant-generated work orders be completed within 3 days to obtain a grade of A.  This means that completion time, related to quality of repairs, must be closely monitored.

            Participants at this workshop will gain a clear understanding of Maintenance, including specific problems, concerns, and priorities. The goal is to have participants return to their PHAs with a greater awareness of how PHA Maintenance functions most efficiently, with the end result being superior productivity, efficiency, and cooperation.

During Round Table discussions facilitated by our experienced workshop leader, participants will learn how to improve the Administration/Maintenance relationship. TSA certificates will be presented to everyone who attends this training.  

PLEASE NOTE:  For continuity's sake, it would be highly beneficial if staff members from both Maintenance Departments and Administration attend this workshop together.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions...  Contact Bill Cogley, TSA Director

PHONE: 520.297.3868    FAX: 520.297.2322    EMAIL: tsa@trainingservicesassoc.com

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

IMPROVING VACANCY TURNAROUNDS:  The Complete Process

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Department Staff who are involved in the process of turning vacant units over for new residents
  • Housing and Property Managers who are responsible for efficient and cost effective unit turnovers

When a resident leaves an apartment or house that has to be occupied by a new family, many things need to be done to that unit.  In most cases, the property has not been left in the same condition it was at move-in, and sometimes Maintenance staff must deal with heavy damages and vandalism.  In the least, they must do substantial cleaning, preventive maintenance, painting, and a variety of repairs in order to make the unit ready for the next renters.  To complicate matters, if a PHA’s vacancy rate does not receive a rating score of GOOD, the anticipated PHAS regulations will require a 15-day turnaround time, as opposed to the 20 days in the current regulations.

Workshop participants will learn how to perform a thorough, efficient, and complete turnover of a rental unit.  They will learn how to assess the premises, determine the time needed to turn the unit, and the amount of labor needed to make it happen.  They will also learn a variety of cleaning procedures, as well as the most common maintenance repairs encountered in vacated units.  

This workshop has been designed to save time and money for housing organizations during the vacancy turnarounds process, while producing a quality environment for residents.  

This training would be most effective if both housing/property managers and maintenance personnel attended together.  A round table will be held at the end of the first day so that those attending can share their successes and frustrations.  Each participant will use a detailed workbook throughout the training that explains procedural issues, as well as how to perform the cleaning and maintenance work included in the workshop.  These will be theirs to keep, which they can later use on the job as reference. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions...  Contact Bill Cogley, TSA Director

PHONE: 520.297.3868    FAX: 520.297.2322    EMAIL: tsa@trainingservicesassoc.com

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Reviewing/Understanding Blueprints, Specs, & Cost Estimates

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Administrators, Program Managers, Inspectors, Housing Construction staff, and Maintenance personnel who are involved in housing construction

  • Home buyers having homes built by contractors

In order to build new housing or commercial structures, renovate an existing house or commercial building, or when plans need to be reviewed before solving maintenance problems,  blueprints and specs need to be read and understood.  

Housing program staff members are often faced with the task of estimating and checking costs for construction and renovation of housing.  They need to know that costs are reasonable and accurate when they do the cost estimates, and also when they receive estimates from contractors and subcontractors for bids.  Accurate cost-estimating and understanding construction documents are essential in order to develop a budget for a project, or for individual renovations.

Participants a this TSA workshop will learn how to review and understand Blueprints, Specs, and  Construction Documents, and how to make accurate cost estimates for construction projects.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Governmental Bookkeeping & Office Accounting 

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Accountants, Bookkeepers, Accounts Payable and Receivable Clerks

  • Other Accounting staff members within the Accounting Department 

Governmental accounting procedures are different from accounting procedures in the Private Sector. The involvement of federal regulations and procedures also complicates things. Because of these factors, Financial Department staff members, as well as people who supervise day-to-day Bookkeeping and Accounting functions, require specialized training in these procedures.

When Financial Audits and Governmental Reviews are performed according to Government regulations and the Single Audit Act, funding agencies and auditors always take a critical look at the Financial area. Having accurate books and timely reports is critical for organizations in order to run smoothly and to have the "almighty audit" no longer be a dreaded occurrence.

TSA has developed this unique training session, which presents Accounting and Bookkeeping procedures to workshop participants in a fun, interactive way.  At the end of each training day, a question, answer, and review session will be facilitated by the workshop leader.

The goal of this workshop is to make learning the procedural information that participants need to know for their Bookkeeping and Accounting functions easy. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Budgeting Training 

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Administrators, Department Heads, Finance Managers, Accountants

  • Board members who have to review budgets 

Developing complex budgets for various agencies (Tribes, Schools, Hospitals, Casinos, Utility Companies, and Housing Authorities) is a demanding process for the administrative and financial staff members who must prepare them. Data needs to be gathered, accurate projections and prorations must be made, and expenses need to be properly justified. These budgets must also be approved by CEOs and boards.

TSA has developed this workshop to assist Chief Executive Officers, Controllers, Finance Managers, Accountants, Department Heads, Program Managers, and other administrative and accounting staff members in preparing and administering their budgets. Additionally, administrative staff who are involved in the budgeting process can gain important and practical information from this training.

The workshop will include pertinent case studies aimed to help participants better understand the budgeting process, including how to keep budget expenses under control. Practical, "hands-on" participatory exercises will be utilized, which will assist participants in developing their own budgets later. Since ‘budgeting’ and ‘economical purchasing’ go hand-in-hand, effective cost-saving tips for helping organizations stay within their budgets will also be presented. TSA certificates will be presented to everyone in attendance.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Managing Financial & Accounting Departments  

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Finance Managers, Accounting Supervisors, Assistant Finance Managers

  • Other Financial Supervisors

Supervising Financial and Accounting Departments can present special challenges to Supervisors because of the complicated and exacting, repetitive tasks that staff members need to perform. Additionally, because most programs are monitored by outside agencies and auditors, the ledgers, reports and books of accounts that are generated by the departments need to be completely accurate and timely, or funding could be compromised.

During this workshop, participants will learn how to significantly improve the supervision of their staff, how to promote genuine cooperation and teamwork, and how to enhance an independent work ethic among the very people who must be relied upon for just such qualities. Special emphasis will be given to Accounting administration and supervision, proper functioning of the Department, Employee Relations, and solving the most common management and procedural problems. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Office Efficiency & People Skills Workshop: PART 1 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Any frontline employees who must serve the Public
  • Receptionists
  • Clerk typists
  • Secretaries
  • Bookkeepers
  • Supervisors

It has been well documented that motivated frontline staff are the key to a successful organization, and that employees who feel a united bond and the shared goals of their organizations will work with much greater commitment to its overall operation.  More and more government agencies and businesses are realizing the importance of having well trained and highly motivated employees, especially the ones who directly interact with their customers. Excellent businesses and governments around the world have documented their successes from investing in employee training. The consistent results are a decrease job burnout, increase employee dedication, and improve customer relations.

In order to work effectively as team members, it is crucial that all levels of management and staff work efficiently in the office setting, and that they practice considerate interpersonal skills both with their working relations and with their customers. This workshop will focus on teaching frontline staff members the solid, practical office efficiency skills and interpersonal techniques that produce positive, productive, and enjoyable work environments while promoting the loyalty of satisfied customers. TSA certificates will be presented to everyone who attends this training session.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Office Efficiency & People Skills Workshop: PART 2 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Any frontline employees who must serve the Public
  • Receptionists
  • Clerk typists
  • Secretaries
  • Bookkeepers
  • Supervisors

PLEASE NOTE:  This training session is PART 2 in a [ 3-part series ] pertaining to Office Administration Skills   

A well-trained and efficient office staff is a huge asset both to the public and to an organization. How to accomplish and maintain staff who feel good about themselves as employees, and who are loyal to their organization requires incorporating effective methods and procedures into their daily tasks. To accomplish this requires training that addresses both internal and external factors that figure into this worthwhile goal.

This workshop breaks down some of the workplace processes that office staff use every day and puts them back together in a more efficient manner.  Workshop participants will leave the workshop with a better understanding of the dynamics of what happens each day on the job and how to improve these dynamics. One goal of this workshop is to teach attendees how to accomplish more each day with less conflict and stress. More and more government agencies and businesses are realizing the importance of having well-trained and motivated employees, especially those who directly interact with their customers. In fact, most successful businesses and governments document their successes as having directly come from their investments in employee training.

We have designed this workshop to include interactive exercises, group activities, and role-playing situations. There will be numerous opportunities for participatory involvement aimed at actually practicing the principles and techniques being taught during the workshop. There also will be an interactive round table discussion.

This training session has been created for staff members who want to improve their skills in the area of office administration, or who want to review some of the basics of effective office management. The workshop will explain in detail the process and benefits of critical thinking and problem solving, teambuilding, time management, meeting essentials, shortcuts to improving job performance, and learning specific job skills for today's marketplace. TSA certificates will be presented to everyone who attends this training session.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Skills of Office Administration: PART 1 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Office staff working in entry level positions
  • Receptionists, Clerical, Secretaries, & Bookkeepers

A well-trained and efficient office staff is a huge asset, both to the Agency for whom they work and to the Public they serve. To accomplish this worthwhile goal requires specific training which addresses critical internal and external factors.

This workshop breaks down workplace processes that office staff use every day and puts them back together in an understandable and efficient manner.  Workshop participants will discover a better understanding of the intricate dynamics that occur each day on the job, and they will learn how to improve these dynamics. Workshop participants will also learn how to accomplish much more each day with less conflict and stress.

We have designed this workshop to include interactive exercises and group activities. There will be numerous opportunities for participatory involvement aimed at actually practicing the principles and techniques that are taught during the workshop. There also will be an interactive round table discussion where participants can share opinions and experiences with one another.

This training session has been created for staff members who want to improve their skills in the area of Office Administration, and/or, who want to review important basics of effective office management. The workshop will explain in detail specific job skills for today's marketplace, teambuilding, time management, meeting essentials, conflict management, improving personal office traits, and shortcuts to improving job performance. TSA certificates will be presented to everyone who attends this training session.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

How to Write Business Emails - That Get Read and Get Results 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Office staff working at all levels
  • Administrative Assistants, Supervisors, Managers

                 Email messages are the most common form of written business communication today and an important part of getting the job done right. The number of messages that people write and receive each day has led to decreased productivity and increased frustration with getting the wrong response or no response. Learning to easily compose professional messages reduces staff time spent on email activities and gets the right results. Improving business-writing skills is a cost-effective way for organizations to improve productivity and save money. Well-written emails portray a positive image of the organization.  

                This TSA workshop provides participants the skills and techniques for composing well-written emails that they can use immediately. Better email messages make their jobs easier, and the time spent on email tasks more effective. Workshop participants will leave this training session knowing how to quickly and easily write business emails that are clear, concise, and correct.  They will also learn strategies to manage their email inboxes, plus, they will gain helpful tips for using Outlook to assist them with emails. The components of well-written email messages will be explained, step-by-step, using actual and often humorous business examples.

                The training session will provide many opportunities for active participation, and for   practicing the skills taught during the workshop. Email examples from workshop participants’ own experience will be used in the round table discussion.

                The workshop has been specifically created for staff members who want to improve their written communication skills, spend less time composing successful emails, and get better responses. TSA certificates of completion will be presented to everyone in attendance.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

The Keys to Successful Business Writing 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Office staff working at all levels including Administrative Assistants, Supervisors, and Managers who want to improve their business writing skills and spend less time on writing projects             

                  We all write, but we are not all writers.  Essential business writing skills have become a critical part of achieving success on the job, but many employees and managers lack the tools or experience to accomplish this with confidence. Even people who have been writing for years complain that their business writing projects take too long and don’t get the right results. Employees and managers dread many of their business writing projects because of these two factors. They aren’t sure where to start, what to emphasize, how to say it, or the best way to arrange the information. Writing in the workplace is unique and requires skills not learned in school.  Information that is presented in business writing must be well-organized and concise so that it captures and holds the attention of the readers, who do not want to, and who WON’T waste their valuable work time reading excessive or redundant information.

                 This TSA workshop will provide participants with the skills to immediately improve their business writing techniques for all projects, from the basic memo to complex reports, and get the right results.  Workshop participants will learn to accomplish any writing project faster and with confidence utilizing simple strategies. The keys for good business writing will be explained, step-by-step, using actual and often humorous business examples.

                The training session will provide many opportunities for active participation and practicing the skills taught during the workshop.  Writing examples from workshop participants’ own experiences on the job also will be used in the round table discussion.  TSA certificates of completion will be presented to everyone in attendance.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

THE CHANGING ROLES OF WOMEN IN THE WORKPLACE: Becoming Effective in Today's Challenging Environment 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Women in the workforce who would like to be more effective in their work environment

Based upon years of extensive observations of Office and Department environments, along with suggestions from previous workshop participants, TSA has designed this workshop to address the special problems that women face in the workplace today.  The workshop is for any woman in the workforce who desires greater confidence and understanding about interoffice dynamics and relationships, and who seeks new skills to improve and enhance her work setting.  

This training seminar will include non-threatening (actually, fun!) interactive exercises and group activities. There will be numerous opportunities for participatory involvement aimed at actually practicing the principles and techniques being taught during the workshop.   

            The workshop will cover a host of women’s concerns in the workplace and explain how to address them so that there can be positive outcomes for everyone involved. The agenda includes a thorough understanding of Twenty-first Century prejudice, discrimination, and the male/female working relationship, as well as other pertinent situations that are specific to women in the workforce.  TSA certificates will be presented to everyone who attends.  

NOTE:  Due to the personalized nature of this workshop it must be limited, so if you wish to attend this training session, it is highly recommended that you pre-register early.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Improving Office Administration Skills: PART 1

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Any office staff working in entry level positions
  • Receptionists, Clerk-typists, Secretaries, Bookkeepers
  • Administrative Assistants and their supervisors

PLEASE NOTE:  This workshop is PART 1 in a [3-part series] pertaining to Office Administration Skills 

A well-trained and motivated office staff is a huge asset both to the public and to an organization. How to accomplish and maintain staff who feel good about themselves as employees, and who are loyal to their organization requires incorporating effective methods and procedures into their daily tasks. To accomplish this requires training that addresses both internal and external factors that figure into this worthwhile goal.

It has been documented that motivated front-line staff are the key to a successful organization, and that employees who feel a united bond and the shared goals of their organizations will work with much greater commitment to its overall operation. More and more government agencies and businesses are realizing the importance of having well-trained and motivated employees, especially those who directly interact with their customers. In fact, most successful businesses and governments document their successes as having directly come from their investments in employee training.

This training session deals with staff as individuals, and as team members within the framework of their organization. The workshop will explain in detail how employees can contribute to the daily successes of their working teams, while also learning positive attitudes and techniques that will help them function in their private lives more fully and productively.  TSA certificates will be presented to everyone who attends this training session.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Improving Office Administration Skills: PART 2 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Any office staff working in entry level positions
  • Receptionists, Clerk-typists, Secretaries, Bookkeepers
  • Administrative Assistants and their supervisors

PLEASE NOTE:  This workshop is PART 2 in a [3-part series] pertaining to Office Administration Skills 

A well-trained and efficient office staff is a huge asset both to the public and to an organization. How to accomplish and maintain staff who feel good about themselves as employees, and who are loyal to their organization requires incorporating effective methods and procedures into their daily tasks. To accomplish this requires training that addresses both internal and external factors that figure into this worthwhile goal.

This workshop breaks down some of the workplace processes that office staff use every day and puts them back together in a more efficient manner.  Workshop participants will leave the workshop with a better understanding of the dynamics of what happens each day on the job and how to improve these dynamics. One goal of this workshop is to teach attendees how to accomplish more each day with less conflict and stress. More and more government agencies and businesses are realizing the importance of having well-trained and motivated employees, especially those who directly interact with their customers. In fact, most successful businesses and governments document their successes as having directly come from their investments in employee training.

We have designed this workshop to include interactive exercises, group activities, and role-playing situations. There will be numerous opportunities for participatory involvement aimed at actually practicing the principles and techniques being taught during the workshop. There also will be an interactive round table discussion.

This training session has been created for staff members who want to improve their skills in the area of office administration, or who want to review some of the basics of effective office management. The workshop will explain in detail the process and benefits of critical thinking and problem solving, teambuilding, time management, meeting essentials, shortcuts to improving job performance, and learning specific job skills for today's marketplace. TSA certificates will be presented to everyone who attends this training session.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Improving Workplace Communications: PART 1 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Any office staff member
  • Receptionists, Clerk-typists, Secretaries, Bookkeepers
  • Administrative Assistants and their supervisors

PLEASE NOTE:  This workshop is PART 1 in a [2-part series] pertaining to Office Administration Skills 

Because face-to-face communication is more limited today by the use of computers, email, voice mail, our verbal and written communication is becoming the way we do business.  Therefore, the spoken word and the written word must be expressed with the human component of conversation.  This workshop will cover methods to maintain business relationships with others that promote the feeling of importance to that person or organization.

More and more government agencies and businesses are realizing the importance of having well-trained and motivated employees, especially those who directly interact with their customers. In fact, most successful businesses and governments document their successes as having directly come from their investments in employee training.

This training session deals with phone communications, listening tips, verbal skills, written skills, composing emails, communicating at meetings, project timeliness, non-verbal communications, and cubical concerns.  We have designed this workshop to include interactive exercises, group activities, and role playing situations. There will be numerous opportunities for participatory involvement aimed at actually practicing the principles and techniques being taught during the workshop.  Plus there will be an interactive round table discussion. 

TSA certificates will be presented to everyone who attends this training session.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Building Productive Workplace Relationships Across Generational Lines 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Employees and Staff Members who want to understand generational differences so that greater cooperation and collaboration in their work environments can result
  • Managers who want to lead, correct, connect, and motivate the various age groups that work with them 
  • Those who want to reduce stress and conflict in the workplace as it relates to generational gaps
  • Individuals who want to understand how to relate with others utilizing generational differences and values as tools for improvement   
  • Individuals who would like to create a productive plan that will incorporate all of the age groups represented in their workforce

      It used to be there was only one generation in the workforce, but today that’s not the case.  The economic hard times we face, coupled with the fact that people are living longer make it the new norm that a single workplace can have as many as four generations all working for the same employer.  On the heels of this sudden melding of generations within the workforce have evolved challenges based upon unavoidable generational gaps.  The way we engage employees from different generations, and how we manage their varying needs requires blended skills because what works with one generation, may not work with another. 

      There are traceable generational reasons why some employees have a command and control style of work ethic, often pinching pennies with agency endeavors, while other employees of a different generation might not seem to care about work, much less where the money is spent.  There are explanations as to why some employees appear to be cynical and unmotivated, and even act entitled.  This TSA workshop will thoroughly address the generational challenges that are common within today’s workforce, and it will offer step-by-step solutions for dealing with and solving these challenges. 

      During this interactive training session, participants will gain a complete understanding of the characteristics of each generation.  They will learn not only what the differences are, but how and why they came to be.  Participants will also learn to identify the strengths and weaknesses of each generational group, how to spot them in the workplace, and how to solve workplace problems utilizing the strengths that each generation brings to their working environment.

TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Building Cooperation in the Workplace - By Understanding Yourself and Others 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  •  Anyone who wants to learn how to relate with others better
  •  Staff Member who want to use a proven system to provide a quick and easy means for becoming successful in the workplace
  • Managers who want to do a better job directing and setting up work environments that motivate employees
  • Employers and Employees who want to reduce stress and conflict in the workplace   
  • Managers who want a validated tool that guides them in spotting talented workers and keeping them

      On-the-job personal clashes among employees, supervisors, and managers cause great disruption in the workplace for everyone, and not just for the people who are in disagreement.  Productivity is compromised, as is the overall emotional stability of the workplace environment.  It is possible to turn around a deteriorating work environment, and better still, to prevent a negative atmosphere from evolving in the first place.  TSA has developed this workshop for use in any employment situation where people of differing behavioral styles can learn to adapt and understand each other to function as a whole.    

      During this training session, participants will gain an understanding about themselves as related to how they function in the workplace, and they will learn to recognize and understand what motivates and/or frustrates their fellow employees and supervisors.  Participants will also discover how their own  strengths, weaknesses, needs, and values differ from those of their colleagues. 

       Behavioral styles are separated into four categories: Dominance, Influence, Steadiness, and Conscientiousness (DISC).  Workshop participants will take their own DISC Assessment Profile, which is a self-scored behavioral assessment tool.  Full interpretations of the results will be provided by the workshop leader to those in attendance so that they can identify how they tend to interact with fellow employees. 

TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Creating a Cooperative & Productive Work Environment 

  THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Anyone who works in an office or department that could benefit by having a more cohesive working environment

             Based upon many requests, and based upon years of observing both [office] and [department] environments, we have developed this workshop to assist staff members in creating a more cooperative working environment.  This workshop includes interactive exercises, group activities, and role-playing situations. There will be numerous opportunities for participatory involvement aimed at actually practicing the principles and techniques that will be taught during the workshop.   

            The training session will detail how to create a superior and harmonious working environment through developing excellent people skills, knowing yourself better, and building trust within your working environment, and it will demonstrate processes that will enhance communication with co-workers.  Other common problems that will be covered in the workshop are: Interacting with difficult co-workers, and gender relationships in the workplace.  Another important component of the workshop is aimed at improving conflict resolution skills.   

            The end goal of this training session is to have participants take with them a new insight and the important techniques that will help them work more cooperatively and productively in their workplaces.  TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Developing & Improving Supervisory Skills:  PART 1

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Individuals who supervises employees on any level
  • The workshop has been designed not only for people who are [new] at the job of supervising, but also for [experienced] supervisors who would like to update and refresh their supervisory skills

Supervisors must possess more diversified skills than ever before. They are expected to function as both leaders and coaches to the employees they supervise, and to encourage teamwork and cooperation so that department goals are met and the customers are satisfied. Employees are often promoted through the ranks by merit and seniority, and many of them do not receive adequate training for the challenges of supervision. Because of this, and through no fault of their own, serious employee relation problems can occur, which leave well intentioned supervisors frustrated and unaware of their roles in the escalation of trouble in their departments.

Participants at this workshop will learn effective leadership styles, observation techniques, and communications skills, as well as how to motivate employees to care about their departments and want to be team players. Employee relation dilemmas will be worked through from the supervisor’s shoes with a clear understanding of the disgruntled employee’s perspective.  TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Developing & Improving Supervisory Skills:  PART 2

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Individuals who supervises employees on any level
  • The workshop has been designed not only for people who are [new] at the job of supervising, but also for [experienced] supervisors who would like to update and refresh their supervisory skills

Based upon many requests, this training session has been developed to assist supervisors with the very challenging job of leading and managing people in an effective way. As an advanced follow-up to our original workshop for supervisors, TSA has designed this workshop to include interactive exercises, group activities, and role playing situations. There will be numerous opportunities for participatory involvement aimed at actually practicing the principles being taught during the workshop. Workshop participants will leave this training having gained the insight and techniques to thoughtfully and effectively lead and manage the staff members in their charge. TSA certificates will be presented to everyone who attends. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

  Women Supervisors: Being Successful in a 21st Century World

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Women in the workplace who hold leadership positions, or who about to become supervisors

          Based upon many years of observing office and department environments, and based upon suggestions from our workshop participants, TSA has designed this workshop to address the special challenges that women supervisors face in the workplace today.  

This training seminar will include non-threatening (actually, fun!) interactive exercises and group activities.  There will be numerous opportunities for participatory involvement aimed at actually practicing the principles and techniques being taught during the workshop.   

            The training session is all about the special challenges that women supervisors face in the workplace on a daily basis. The Agenda covers prejudice and discrimination, work relationships (male and female), confidence building, leadership strengths and weaknesses, communication skills, setting personal work related goals, plus, personal growth and being more successful in the workplace.  

            The end goal of this training session is to have participants take with them new insights and the important techniques that will help them work more effectively and comfortably in their workplaces.  TSA certificates will be presented to everyone who attends.  

NOTE:  Due to the personalized nature of this workshop it must be limited, so if you wish to attend this training session, it is highly recommended that you pre-register early.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Improving Customer Service at Public Housing Authorities

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • PHA staff members who interact with Residents & the Public

The city of Savannah, Georgia has received recognition for its innovative Customer Service Program entitled, "Serving Savannah, A Customer Service Plan and Program."  The International City Managers Association (ICMA) has developed a program related to local government customer service called, "The Citizen as Customer."  The trend of having better Customer Service in governmental agencies is growing by leaps and bounds.  Customer Service (Resident Service & Satisfaction) is a major PHAS indicator. (# 4)  

Participants at this workshop will learn a wide variety of proven techniques that can easily be implemented at their facilities to improve customer service and satisfaction in their work environments. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Collection Strategies & Techniques for Housing Agencies    

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Individuals who are responsible for overseeing or collecting the payment of rent
  • Collections Officers
  • Compliance Officers
  • Occupancy Specialists
  • Resident Relations Specialists

RENT COLLECTION is absolutely essential for the success of housing agencies. A critical indicator of effective housing management, and a major cause for management review findings is the inadequate collection of rent.

This workshop was developed to assist Housing Agency Staff to increase their collections while decreasing the frustrations that so often are associated with collections. Input for the training session came from the firsthand experiences of agency staff members throughout the country who are involved with Rent Collection.

The workshop includes time tested techniques that will make collecting payments easier, and beneficial collection policy and lease clauses. Discussion time for questions and answers from the workshop participants will be woven into the workshop so that participants can adapt what they learn to their real life circumstances.  They will learn tested strategies and techniques that can increase collection percentages at their housing agencies. Prevention measures will be emphasized as a means of directly improving collections and reducing evictions. The workshop agenda will also cover the collection of Vacated Accounts, as well as practical tips from three exceptional books regarding debt collection problems. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Board, Council, & Committee Member Training:  PART 1

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Tribal Council Representatives 
  • Board members of Schools, Hospitals, and Housing Authorities
  • Board members of Tribal Districts and local communities

This workshop is Part 1 in a two-part series developed for people who are elected or appointed to Boards, and who would like to serve their communities effectively and fairly. Both Parts 1 & 2 have been designed to be attended in succession, which will be particularly beneficial for new board members. Boards serve a very important function for their community and tribe. They develop plans and set policies, monitor and review operations, as well as make decisions on a regular basis about current issues concerning the community as a whole, and the issues related to individual community members. The more knowledge a board member has about his or her job and the functioning of the Board, the better he or she can perform the role of Board Member.

TSA has created this training session to assist board members and tribal leaders in gaining vital information about their important positions. It is intended to assist both NEW and EXPERIENCED board members to develop a greater understanding of the functions of both the Board and its members. The workshop will provide in-depth information about the functioning of a board, with time allotted for board members in attendance to ask timely questions that are relevant to their own situations. TSA certificates will be presented to those in attendance.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Financial Training & Responsibilities for Board Members

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Tribal Council Members 
  • School Board, Gaming Board, and Hospital Board Members
  • District Board Members
  • Housing Commissioners

Boards serve an important function for their communities and tribes. One of the most important and measurable ways that Boards monitor the organizations they oversee is in the Financial area. Board members must have a clear understanding about the financial aspects of their organizations to be certain that Tribal and Funding Agency rules and regulations are being followed, and to effectively monitor the financial operations of their organizations. Board members also have a substantial role in the oversight of the Budgeting Process.

This TSA workshop has been created to help both [new] and [experienced] board members develop a greater understanding about the financial aspects of Board responsibilities. The workshop will make complex financial interpretations easy to understand by presenting the agenda in a relaxed, non-stressful learning environment. TSA certificates will be presented to everyone in attendance.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

PHA Housing Management Training: PART 1

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Recently appointed Executive Directors
  • Current Directors & Managers who want to improve their skills
  • Assistant Directors, Housing Managers, & Department Heads
  • Commissioners who want to understand more about Housing Management

This workshop is Part 1 in a 2-part series on PHA Housing Management.  Part 1 has been designed to give NEW Executive Directors and Assistant Directors a head start on their greater job responsibilities.  The workshop can also serve as an excellent refresher for CURRENT Executive Directors, who possibly did not have a formal orientation in their present roles. Part 1 can also serve as an excellent preparation for Housing Managers, Department Heads, and Housing Staff who are expected to be promoted to Director positions, or who may need to fill the role temporarily.

Participants at this interactive workshop will gain a thorough understanding of Housing operations with the emphasis being on both PROGRAM management and PEOPLE management skills. Throughout the workshop, participants will be divided into groups to brainstorm as teams and make decisions on case studies based upon actual PHA management scenarios.

This training will be co-presented by two experienced workshop leaders, both of whom have presented Housing Management Training for many years with a combined experience in the Public Housing Field of over 50 years. Utilizing a fun, non-threatening approach, they each bring their unique perspectives to the workshop with the end result being that participants will leave this training with a solid, well-rounded view of PHA Management.

Participants will receive a detailed workbook to use during the training which will be theirs to keep for future reference as they perform their duties. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

PHA Housing Management Training:  PART 2

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Recently appointed Executive Directors
  • Current Directors & Managers who want to improve their skills
  • Assistant Directors, Housing Managers, & Department Heads
  • Commissioners who want to understand more about Housing Management

This workshop is Part 2 in a 2-part series on PHA Housing Management.  It has been designed to build upon the principles learned in Part 1, and its aim is to give NEW Executive and Assistant Directors an advanced level of understanding about how to perform their professional duties.  Part 2 can also serve as a refresher for CURRENT Executive Directors, who possibly did not have a formal orientation in their present roles.  It can also serve as preparation for Housing Managers, Department Heads, and Housing Staff who expect to be promoted to Director positions, or who may need to fill the role temporarily.

With emphasis on both PROGRAM management and PEOPLE management skills, participants at this interactive workshop will build upon the working knowledge that they gained from Part 1 with the final goal being that participants leave this training series with a solid, well-rounded understanding of all aspects of Housing operation and management.

Throughout the workshop, participants will be divided into groups to brainstorm as teams and make decisions on case studies based upon actual PHA management scenarios. The workshop will be co-presented by two experienced workshop leaders, who have presented Housing Management Training for many years with a combined experience in the Public Housing Field of over 50 years. 

Participants will receive a detailed workbook to use during the training which will be theirs to keep for future reference as they perform their duties. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

PHA Commissioner Training

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • New [and] recently appointed PHA Commissioners
  • PHA Commissioners who have had no formal Board training

Commissioners receive appointments to Public Housing Authority boards because of their interest in Housing and their Community, and because of their personal areas of strength. In order to be effective, Commissioners need to understand the entire operation of a Public Housing Authority, and how Boards operate. New Commissioners who are eager to get started doing a good job could be much more effective, if they received some "hands-on" exposure about how to properly and effectively perform their duties.

This workshop has been designed as a complete orientation for new Commissioners, and as a refresher for other Commissioners with experience who may not have had the opportunity to obtain training or a formal orientation when they were appointed.

The agenda for this workshop includes the most common types of issues that are brought before bards at commission meetings. Workshop participants will learn about program terms, housing management, policy issues, how board meetings should function, and effective decision-making strategies. The workshop will be interactive with workshop participants engaging in mock board meetings and decision-making situations, all under the direction of the workshop leaders.

The training will be co-presented by two experienced workshop leaders who have both presented Commissioner Training for many years with a combined experience in the Public Housing Field of over 50 years.  They each bring their unique perspectives to the workshop with the end result being that participants leave with a thorough and well-rounded view of the job of a PHA Commissioner. To enhance the learning experience, workshop participants will each receive a detailed workbook to use during the training, which will be theirs to keep for future reference as they perform their duties as Commissioners on their own Boards. TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Commissioner Training

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR: 

  • IHA Board members
  • TDHE / IHA Commissioners
  • Tribal Leaders

Because of complex changes in Indian Housing Programs, the job of 'The Commissioner' continues to gain importance and responsibility. This workshop provides an in-depth understanding about the functions of a Housing Board of Commissioners, and it will allot time for participants to ask questions and discuss their own relevant issues with the workshop leader so that the principles learned can be applied to their own organizations. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Building Positive Resident Relations & Customer Service

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Staff members who interact with Residents on a regular basis

Interacting with residents on a daily basis presents many challenges for staff members. How well a housing authority staff relates with its residents can be a major contributor to an agency’s overall success.

This workshop has been designed to assist Occupancy Specialists and Resident Relations staff to improve their working relationships between the Housing Authority and the people it serves, while at the same time, effectively implementing occupancy policies. Workshop participants will learn how to promote positive interactions and communications with residents and home buyers related to housing management occupancy decisions, and how to de-escalate negative attitudes. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Developing Home Buyer/Resident Counseling & Education Programs

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Staff members who are responsible for Resident and Home Buyer education

The foundation to a successful Housing Management Program is how well residents and home buyers have been counseled and educated regarding their homes. With effective resident and home buyer counseling and education programs in place, housing agencies and departments can expect fewer management and maintenance problems, an improvement in collections, a reduction in evictions, and greater cooperation from the residents and home buyers.

This workshop is designed to assist housing agencies to develop effective Resident Education programs for their residents and home buyers. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Home Buyer/Resident Counseling: Problem Solving & Information Exchange

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Staff members who are responsible for Resident and Home Buyer education

This workshop was developed in response to many requests from Home Ownership and Resident Services counselors around the country to address the common problems they face when attempting to obtain maximum results from their Home Ownership and Resident Training programs. The agenda for this workshop was developed in consultation with many experienced counselors working in this area.

Under the guidance of the workshop leader, workshop participants will examine mutual difficulties and will exchange important information.  Participants will gain a full awareness of Home Buyer and Resident Counseling so that they can return to their organizations and effectively implement what they have learned.

The workshop has a built-in flexibility so that specific concerns of the participants about their own programs can be addressed during the Round Table discussions. Participants will have an opportunity to review a variety of current material pertaining to home ownership and resident education. TSA certificates will be presented to everyone who attends.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Gas & Electric Furnaces: Maintaining & Trouble-shooting

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Facility Maintenance staff who must maintain and trouble-shooting  gas and electric furnaces

The workshop will provide participants with the knowledge needed to service gas and electric furnaces. Under the supervision of our skilled workshop leader, who is experienced in HVAC with many years working in the Industry, as well as professionally teaching HVAC on the university level, participants will learn HOW FURNACES WORK, and HOW TO TROUBLE-SHOOT AND MAINTAIN THEM.

During the "hands-on" portion of the workshop, participants will be shown how to test furnace components to determine if they are good or bad. They will learn the skills necessary to make repairs, perform preventive maintenance, and trouble-shoot existing problems in modern gas and electric furnaces. Additionally, and with proper safety procedures having been thoroughly reviewed prior, live electrical circuits will be used during the class to test electrical components.

Workshop participants will learn how to use a digital multimeter. After a thorough explanation of how to use the meter, they will test both gas and electric furnace components so that they will know exactly how to use the meter when they return to their agencies. 

  EACH WORKSHOP PARTICIPANT WILL BE GIVEN A DIGITAL MULTIMETER 

Each participant will also be given a detailed workbook that clearly explains [how to] perform gas and electric furnace preventive maintenance, trouble-shoot, and make minor repairs. The workbooks can later be used as reference on the job. TSA certificates will be presented to everyone in attendance.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868    FAX: 520.297.2322    EMAIL:  tsa@trainingservicesassoc.com

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Forced Air Gas Heating Systems: Trouble-shooting & Servicing

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Facility Maintenance staff who service and maintain natural gas and propane furnaces

During this workshop, participants will be introduced to furnace tune-up procedures to help reduce seasonal heating cost. This "hands-on" workshop has been designed to meet the needs of both NEW and EXPERIENCED Maintenance techs who must trouble-shoot and maintain gas furnaces. 

There will be many "hands-on" opportunities during the workshop to use meters and testing equipment.  Workshop participants will learn appropriate installation techniques, preventive maintenance, as well as cleaning procedures, proper air flow, and electrical trouble-shooting.

They will also learn how to use a digital multimeter. After a thorough explanation of how to use the meter, they will test various gas furnace components so that they will know exactly how to use the meter when they return to their agencies. 

  EACH WORKSHOP PARTICIPANT WILL BE GIVEN A DIGITAL MULTIMETER

Participants will also be provided a detailed workbook that explains how to do gas furnace trouble-shooting, which they can use as reference later on the job.

This comprehensive training session will provide participants with the skills necessary to trouble-shoot the components in modern gas furnaces. With proper safety procedures having been thoroughly reviewed prior, live electrical circuits will be used during the class to test electrical components.

Participants will learn the fundamental concepts of furnace operation, and apply that knowledge, firsthand, using a wide range of furnace components and digital test equipment. They will work from tech sheets and will receive individualized assignments to test furnace components... all done under the careful supervision of the workshop leader, who is a skilled professional trainer in HVAC and mechanical areas, and who has had many years of working experience in the Industry. TSA certificates will be presented to everyone who attends this workshop.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868    FAX: 520.297.2322    EMAIL:  tsa@trainingservicesassoc.com

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Servicing and Maintaining Heat Pumps

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Facility Maintenance staff who must maintain and trouble-shooting heat pumps
  • Any agency or anyone thinking of purchasing or installing a heat pump system
  • Maintenance supervisors and Facility Managers
  • Foremen and Lead People

This workshop will provide participants with solid introduction to both AIR and WATER source heat pumps.  Under the supervision of the workshop leader, who is highly skilled in the HVAC field with many years of experience in the industry, participants will gain an understanding of the various types of heat pumps and how they operate.  Heat pumps have been rated by the EPA as the most energy-efficient and environmentally sensitive of all space conditioning systems.  Geothermal heat pumps can save 40 to 70 percent in heating costs and 30 to 50 percent in cooling costs compared to conventional heating and cooling systems.  To operate efficiently, they must be properly serviced and maintained, which will be thoroughly covered in this workshop.  

            Participants will gain the knowledge necessary to understand how heat pumps operate,  and how the water, air and refrigerants flow in modern heat pumps, as well as the function of the individual components.     

            Each workshop participant will also receive a TSA certificate, and a detailed workbook that clearly explains [how to] perform heat pump preventive maintenance, troubleshooting, and make minor repairs. The workbooks can later be used as reference on the job.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868    FAX: 520.297.2322    EMAIL:  tsa@trainingservicesassoc.com

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

  "Hands-on" Small Engine Servicing & Repair:  PART 1

     ON SITE [only] 

TSA has had many requests from Facility Management Departments to develop a training workshop that deals with small engines. Routine equipment used in facility maintenance such as lawnmowers, chain saws, pressure washers, weed-eaters, generators, trenchers, tillers, portable pumps, concrete saws, snow blowers... ALL need regular attention so that they operate properly and last a long time.

Servicing equipment within the Department saves time and money, as opposed to taking equipment to an outside vendor. The inconvenience of having equipment unavailable while it’s "in the shop waiting to be worked on", coupled with the high cost of service and repair, plus travel time to and from the vendor, makes doing the work yourself practical and cost effective. In addition, some agencies discard a perfectly good piece of equipment and replace it because it couldn’t be diagnosed and serviced properly in-house.

This two-day "Hands-on" training workshop

has been specifically tailored for

MAINTENANCE TECHNICIANS and EQUIPMENT SERVICE STAFF

The emphasis during this workshop will be on understanding the operating principles of the equipment, safety, routine preventive maintenance, servicing, troubleshooting, and potential runability problems. We can also cover small electric equipment such as vacuum cleaners, floor scrubbers, floor polishers, and upholstery machines, if it’s your preference.

The workshop will cover any equipment with a 2-stroke or 4-stroke gas engine, and equipment with small electric motors. YOU determine what equipment you want to have covered. Just let us know what your equipment is, and the brand names.

Our skilled workshop leader has taught small engine servicing & repair and automotive servicing for more than 20 years. He is certified in technical areas with extensive experience in gas, diesel, and electric motor-powered equipment, and has expertise with power system applications in a variety of equipment.

To discuss how TSA can bring this training workshop to your facility exclusively for your agency...

CONTACT: Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

  "Hands-on" Gas & Electric Powered Small Engine Servicing & Repair: PART 2

     ON SITE [only] 

TSA has had many requests from Facility Management Departments to develop a workshop that deals with the major servicing and rebuilding of small 2-stroke and 4-stroke engines and electric powered.  Routine equipment used in facility maintenance such as lawnmowers, chain saws, pressure washers, weed-eaters, generators, trenchers, tillers, portable pumps,  concrete saws,  snow blowers... ALL need minor or major servicing at various times.  

Servicing or rebuilding engines within the department saves time and money, as opposed to taking equipment to an outside vendor. The inconvenience of having equipment unavailable while it's "in the shop waiting to be worked on", coupled with the high cost of service and repair, plus travel time to and from the vendor, makes doing the work yourself practical and cost effective.  In addition, some agencies discard a perfectly good piece of equipment and replace it because it could not be diagnosed and serviced properly in-house.  

Emphasis during this workshop will be on operating principles, maintenance programs, runability, trouble-shooting, "hands-on" internal diagnosis & repair, technical steps in parts analysis, installation procedures, & preliminary testing prior to performance testing.  The workshop will cover any equipment with a 2-stroke or 4-stroke gas engine.  YOU determine what engines you want to have covered.  Just tell us the equipment you own and their brand names.    

Our skilled workshop leader has taught small engine servicing & repair and automotive servicing for more than 20 years. He is certified in technical areas with extensive experience in gas, diesel, and electric motor-powered equipment, and has expertise with power system applications in a variety of equipment.

To discuss how TSA can bring this training workshop to your facility exclusively for your agency...

CONTACT: Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

  "Hands-on" Servicing Residential Refrigerators

     ON SITE [only] 

This "Hands-on" training workshop is designed specifically for facility maintenance personnel and is focused on troubleshooting common problems that occur in refrigerators and prevent them from cooling properly & costing more money to operate. The fundamentals of a refrigerator operating system will be covered early in the workshop so that participants can learn and understand how to differentiate between a rare refrigeration system problem and the more common problems related to electrical components and air flow. A complete study of wiring schematics and the specifics related to refrigerator electrical components will be explained prior to the "hands-on" procedures that involve using meters to test components, and test for specific problems (such as  running but not cooling, compressors not starting, and units that are not running at all.) During this workshop, different types of refrigerators will be covered, along with safety procedures to be followed when servicing them.

If your agency has a number of refrigerators that are not being used or are in storage waiting to be diagnosed, then this workshop could be for you. Agencies that sponsor this workshop are requested to supply refrigerators that are working, but that have problems, as well as refrigerators that are not working. These refrigerators will be used during the workshop. This gives the sponsoring agency a two-fold benefit. Their Maintenance staff gets trained, and the unused refrigerators get diagnosed (and possibly fixed, if parts are available.) 

Detailed workbooks that explain HOW TO perform refrigerator trouble-shooting, servicing and repairs will be provided to each participant. This information can later be used as reference material when performing future servicing.  TSA certificates of attendance will also be presented to all workshop participants.

PLEASE NOTE:  It would be financially and logistically beneficial for more than one agency to go together and sponsor this training.  To discuss having TSA present this training workshop in your area...

CONTACT:  Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" Servicing Appliances Workshop 

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Staff who service and maintain appliances

Taking proper care of appliances during unit turnovers and at other appropriate times will give appliances a much longer life, which saves facilities money. This is especially helpful during these times when budgets are shrinking.  Because facilities are now having to learn to do more with less, many agencies are choosing to train their own staff to trouble-shoot, repair, service, clean, and perform preventive maintenance on their appliances.  In response to many requests from Facility Management departments, TSA has developed this workshop so that Maintenance personnel can learn "hands-on" how to service and trouble-shoot refrigerators [with or without icemakers], gas and electric ranges, dishwashers, and laundry equipment.

The agenda for this workshop includes the most common types of service problems that are encountered in Facility Maintenance when servicing major appliances. Also included is information on new servicing trends in the Appliance Industry, and tips for purchasing new or replacement appliances that require little or no maintenance.  Workshop participants will learn how appliances operate and how to identify various appliance parts. They will also have opportunities to actually examine and test appliance parts, and to study diagrams related to their operation.

All "hands-on" learning will be performed under the supervision of our skilled and experienced workshop leader, who has serviced appliances as his fulltime career for more than 30 years.

TSA certificates of attendance will also be presented to all workshop participants. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" HVAC Electrical SYSTEM Trouble-shooting

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • HVAC/R Technicians
  • Maintenance Techs who service Air Conditioning/Refrigeration and Heating units and Furnaces

This training workshop utilizes a common sense approach to trouble-shooting HVAC Electrical Systems, which begins with a look at the various types of circuit breakers and fuses that protect HVAC systems. Using multi-meters, participants will trouble-shoot fuses and breakers, with the emphasis on what to do if there is no electrical power to the HVAC system. The workshop will cover electrical diagrams for central air and heating systems, room air conditioners and heating units, and self-contained central systems. Workshop participants will learn how to read the diagrams so that any trouble can quickly and correctly be determined. As each item on the diagram is covered, workshop participants will be able to hold the part, determine what to check, and how to check it, and then find out what meter reading indicates that it is defective. This clear and concise training session is about what to do, and how to do it with HVAC electrical trouble-shooting.

The majority of service problems in air-conditioning systems, heat pumps, and gas and electric furnaces are related to electrical situations. Participants at this workshop will have opportunities to learn electrical trouble-shooting from the ground up, and they will learn how to put the information they learn to work with actual "hands-on" experience with real-life testing situations. They will also learn how to use a digital multimeter.

EACH WORKSHOP PARTICIPANT WILL BE GIVEN A DIGITAL MULTIMETER

PLEASE NOTE:  Participants are encouraged to bring to the workshop their own diagrams so that they can receive individualized assistance with them from the workshop leader.  

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Fundamentals of HVAC Systems & Servicing

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance Techs who service Heating and Air Conditioning units

In order to properly maintain and trouble-shoot air conditioning systems, technicians need a complete understanding of the refrigeration and air flow systems in HVAC equipment, and how they work together. This workshop will provide participants with the fundamental principles that are the basis of operation for modern refrigeration systems. Workshop participants will learn how to evaluate a refrigeration system, diagnose refrigeration system problems, check systems for proper air flow, and perform basic maintenance. Additionally, since many agencies have problems with Indoor Air Quality and mold issues, we have added a section to the workshop for those important considerations.

The workshop leader is a skilled professional trainer in HVAC and mechanical areas with many years of fulltime working experience in the IndustryTSA certificates will be presented to everyone who completes this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

"Hands-on" HVAC Electrical EQUIPMENT Trouble-shooting

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • HVAC Technicians and Facility Maintenance Personnel

This "hands-on" workshop has been designed to meet the needs of BOTH NEW and EXPERIENCED techs who must trouble-shoot and service the electrical systems in air conditioners, heat pumps, and furnaces. Workshop participants will learn how to use a digital multimeter. After a thorough explanation of how to use the meter, participants will test various HVAC equipment and components so that they know exactly how to use the meter when they return to their agencies.

EACH WORKSHOP PARTICIPANT WILL BE GIVEN A DIGITAL MULTIMITER

Participants will also be provided a detailed workbook that explains how to do HVAC trouble-shooting, which they can use as a reference later on the job. This workshop will provide participants with the skills necessary to trouble-shoot the electrical components in modern HVAC systems. With proper safety procedures having been thoroughly reviewed prior, live electrical circuits will be used during the class to test electrical components.

Participants will learn the fundamental concepts of electricity, and apply that knowledge, firsthand, using a wide range of HVAC electrical components and digital test equipment. They will work from tech sheets and will receive individualized assignments to test HVAC components... all done under the direct supervision of the workshop leader, who is a skilled professional trainer in HVAC and mechanical areas, and who has had many years of fulltime working experience in the IndustryTSA certificates of attendance will also be presented to all workshop participants.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

EPA 608 Refrigerant Certification Training & Exam   

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • HVAC/R Servicing Technicians 
  • Anyone who works with HVAC/R equipment, who is expected to vent refrigerants
  • Techs who are expected to be certified per EPA guidelines

The Environmental Protection Agency guidelines mandate that all technicians who work with HVAC equipment must be certified. The EPA considers a "technician" to be anyone who works with HVAC/R equipment, and who could reasonably be expected to vent refrigerants. This TSA workshop will prepare participants for taking the EPA certification test. Participants will learn about refrigerant chemistry, oils, the affects of ozone depletion, leak testing procedures, evacuation guidelines, waste oil disposal, and the safe handling & transport of refrigerants.  Participants will be guided step-by-step under the supervision of the workshop leader, who is highly skilled in HVAC/R with many years of experience in the Industry.  Participants will be given a detailed workbook to keep, which contains clear and practical refrigeration recovery explanations with precise visuals.

The workshop leader, a certified proctor with many years of fulltime experience at his trade, will administer the multiple choice, EPA-approved test. During the workshop, a short 'practice test' will be administered to help participants with the goal of passing the EPA test.  The workshop leader will additionally explain helpful test-taking strategies and how to handle test anxiety.

PLEASE NOTE:  As a prerequisite to participating in this class, it is recommended that participants either have had previous HVAC experience, or have already attended TSA's "Refrigeration Fundamentals Workshop."

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Commercial Construction Inspection Workshop

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Inspectors
  • Administrators
  • Contract Managers
  • Personnel who actively participate in any aspect of Commercial Construction Inspection

This workshop has been developed for individuals who would like to have a strong working knowledge of acceptable, high quality construction standards. Agenda topics include enforcing compliance with Plans and Specs, determining quality of the work, safety, project management, project scheduling, Inspection vs. Testing, project documents, and conducting appropriate inspections in accordance with the Construction Specification Institute Specification Sections. A comprehensive digital slide presentation will be included so that participants can actually see what to look for during inspections.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Mechanical & Electrical Systems Maintenance & Trouble-shooting 

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Maintenance & Facility Personnel who maintain Mechanical & Electrical Systems

This workshop has been designed to meet the needs of both NEW and EXPERIENCED maintenance staff who must trouble-shoot, service, and perform preventive maintenance on various mechanical and electrical equipment at their facilities.  Participants will be provided a detailed workbook that explains how to trouble-shoot and service mechanical and electrical equipment which will be theirs to use as reference later on the job.

            The workshop leader is a highly skilled professional trainer in the Electrical and Mechanical field with many years of experience in the Industry. 

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK for previous location List of Workshops 2012 Training Schedule / Info Request

 

Mechanical & Electrical Equipment & Systems, Maintenance & Trouble-shooting Training

ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • FACILITY PERSONNEL who must maintain and trouble-shoot Mechanical & Electrical Systems & Equipment

There are Eight Segments (four hour each) that comprise this series of training sessions.  They can be presented separately in any combination that is beneficial to the agency requesting this type of training.  The major segments are listed below:

     1.   Commercial Electrical Systems

     2.   Electrical Power Generators

     3.   Three-phase Electrical Motors 

     4.   Variable Frequency Drives

     5.   Boiler Operation & Maintenance

     6.   Commercial HVAC Systems

     7.   Centrifugal Pumps

     8.   Trouble-shooting Mechanical & Electrical Systems

Segments 1 & 2 are designed to be presented back-to-back in the same day.

Segments 3 & 4 are designed to be presented back-to-back in the same day.

Segments 5 & 6 are designed to be presented back-to-back in the same day.

Segments 7 & 8 are separate half-day sessions that can be presented after any one of the above combination sessions.  Ideally, TSA would like to present at least two and a half days of training, using any of the combinations of the above 8 sessions.  In this way, the agency requesting training can choose the segments that benefit them the most.

It is necessary that we have a minimum of 20 people attending each segment.

Please contact tsa@trainingservicesassoc.com or 520-297-3868. if you would like to discuss hosting any of these training segments at your facility.

The workshop leader comes from the electrical and mechanical industry and is skilled in teaching to above subjects. He is noted for taking complex information and delivering it to workshop participants in simple, practical, & understandable ways.  His down-to-earth, energetic teaching style and the individual attention he pays to his workshop participants makes the "hands-on" learning experience easy, and a lot of fun! TSA certificates will be presented to everyone who attends this training.

To find out WHEN and WHERE this training workshop will be presented next, click the highlighted 2012 Training Schedule below.

Questions... Contact Bill Cogley, TSA Director

PHONE: 520.297.3868      FAX: 520.297.2322      EMAIL:  tsa@trainingservicesassoc.com 

Click BACK previous location List of Workshops 2012 Training Schedule / Info Request

 

Managing Acting-out Student Behavior While Building Positive Attitudes

     ON SITE [only]

THIS TSA TRAINING WORKSHOP IS DESIGNED FOR:

  • Teachers and Counselors
  • School Administrators
  • Support Staff 

The escalation of violence is a reality in our world today, and in the classroom, it is no exception. It is possible to diffuse acting-out behavior in the school setting before it reaches the level of violence through the use of Choice Theory/Reality Therapy. The end product is a safe learning environment for both students and teachers.

Workshop participants will learn proven strategies for handling negative situations in the classroom, and a straightforward process for teaching students how to restructure their thinking and choose appropriate behavior. This same process can be used to motivate reluctant learners, and it can be applied to other anger management programs.

Our two credentialed workshop leaders (both previous school principals) have had extensive experience with resistant and angry students from elementary, middle, and high school levels, who have had problems with behavior, attendance, and academics. They have successfully utilized the philosophy and principles of this workshop in their own careers, and they have taught them to other professionals.  Their interactive, down-to-earth teaching styles make learning easy and fun.                                         

To discuss the possibility of having TSA present this training workshop On Site for your organization...

CONTACT: Bill Cogley, TSA Director

PHONE: 520.297.3868     FAX: 520.297.2322      EMAIL: tsa@trainingservicesassoc.com

Click BACK to previous location List of Workshops 2012 Training Schedule / Info Request

 

 

TSA is a member of the American Society of Training & Development


Copyright © 1979-2012 Training Services Association
All rights reserved
Revised:
January 04, 2012